Treasury Manager (Back-office)

Role overview

The Treasury Back Office Manager leads essential treasury back-office work, with a strong emphasis on payment execution and administration of treasury systems. This position supervises one direct team member and is accountable for the precision, control, and punctual processing of high-value payment activity. It also provides backup support for key treasury tasks across the team, including trade finance issuance, while partnering with the Deputy Treasurer on improvements to processes, systems, and treasury controls.

Back-office operations

• Manage sizable domestic and international payment flows, making sure transactions are completed on time and within internal approval limits.
• Own the control framework for payment processing, including validation steps and authorization checks.
• Identify and fix payment errors, failed transfers, or banking issues quickly, while maintaining effective working relationships with banking partners.
• Serve as the main back-up for critical treasury activities such as payment execution and reporting performed by the wider team.
• Guide colleagues on procedures, controls, and system usage.
• Make sure month-end and year-end treasury reporting outputs are complete and accurate, and assist with audit-related requests.
• Provide cover and senior support for FX confirmations, agent notices, and fee calculations.

System administration and coordination

• Support the maintenance of HSBCnet access, user profiles, and control settings, and help system administrators implement important changes.
• Act as the main contact for treasury system queries and issue resolution across the team.

Trade finance issuance

• Handle end-to-end trade finance activities, including guarantee issuance, guarantee amendments, and cancellations.
• Coordinate with banks and internal requestors to ensure smooth processing.
• Ensure guarantee facilities, system fields, and reporting are correctly configured in IT2.
• Assist with validation of data, maintenance of system fields, and updates to IT2 reporting.

Intercompany loans

• Take ownership of intercompany loan processing, including drawdowns, repayments, and renewals.
• Keep intercompany loan registers current with principal balances, interest terms, maturity dates, and counterparty information.
• Track loan maturities and facility limits, and coordinate extensions, rollovers, or settlements with relevant stakeholders.
• Oversee and provide backup support for interest accrual calculations, validation, processing, and reconciliation of intercompany balances between treasury systems and ERP.
• Help prepare intercompany loan agreements and amendments, ensuring documents are complete, approved, and stored centrally.
• Deliver regular reporting on intercompany exposures, utilization, and upcoming maturities to treasury leadership.

Process improvement and systems enhancement

• Support the Deputy Treasurer in identifying and implementing process enhancements and automation opportunities.
• Contribute to transformation work such as TMS implementation, cash pooling implementation, closure of obsolete bank accounts, and migration of payments into the new TMS to reduce e-banking activity.
• Help advance digitization, straight-through processing, and other efficiency initiatives within treasury.
• Review and strengthen treasury policies, procedures, and controls to align with best practices.
• Assist with the rollout of new banking solutions, payment technologies, and regulatory updates.
• Support governance in the new TMS, including user access controls and security administration.
• Lead or support system upgrades and TMS enhancements in coordination with IT and external vendors.

Qualifications and experience

• A bachelor's degree in finance, accounting, or commerce is required; postgraduate study is considered an advantage.
• ACT or CTP certification is preferred.
• At least 5 years of treasury experience is needed, including a minimum of 3 years in a supervisory capacity.

Skills and proficiencies

• Strong understanding of treasury systems, processes, and operating procedures.
• Advanced capability in MS Excel and Power BI; familiarity with AI is a plus.
• Highly developed control mindset and attention to operational risk.
• Project management ability.
• Experience with treasury management systems and automation.
• Working knowledge of back-office operations and debt management.