Restaurant General Manager

Role overview

Zaxbys is looking to add a General Manager in Greensburg, IN. In this role, you will lead the restaurant team, build a strong workplace culture, and help keep day-to-day operations running smoothly. The position centers on staffing, team development, guest satisfaction, sales performance, cost control, and consistent brand execution.

Compensation and rewards

The annual salary range for this role is $65,000 to $72,000. The package also includes quarterly bonus potential of up to 24% of annual salary, free meals, paid time off, paid holidays, and an employee referral program.

Benefits

• Medical insurance
• Health savings account option
• Dental insurance
• Vision insurance
• Short-term disability coverage
• Long-term disability coverage
• Employer-paid life insurance
• 401(k) with employer match
• 100% match on the first 3% of employee contributions plus 50% match on the next 2%
• Additional eligibility conditions may apply

What you will do

• Complete required training, including the General Manager Development Plan, Operations Excellence Capstone Class, food safety certification, manager certification, and any other training assigned by the company.
• Make sure guests consistently receive a strong dining experience.
• Maintain the right staffing levels by sourcing, interviewing, hiring, keeping, and recognizing strong team members.
• Provide onboarding, coaching, mentoring, and ongoing development while holding the team accountable for performance.
• Create work schedules on time and in a way that supports sales and labor control.
• Assign shifts, communicate expectations clearly, and adjust coverage as needed.
• Protect service quality, food quality, and cleanliness standards across the restaurant.
• Set the tone for a positive workplace and strong morale by leading by example.
• Improve profitability by increasing sales, controlling expenses, developing people, and keeping operational standards in place.
• Build community relationships and look for ways to grow sales through excellent food and service.
• Manage losses and costs while following company guidelines, policies, and procedures.
• Conduct crew performance reviews and support manager performance reviews.
• Stay compliant with company rules as well as federal, state, and local laws.
• Use management systems and keep records organized, current, and accurate.
• Track performance metrics daily and create action plans to improve execution, profit, sales, and guest experience.
• Address guest and team complaints, concerns, and injuries in a prompt, respectful manner.
• Remain flexible and take on responsibilities beyond the core scope when needed.
• Ensure safe work practices and adherence to all safety procedures.
• Escalate issues to a supervisor when necessary.
• Carry out any other duties needed to keep restaurant operations functioning properly.

Requirements

• You must be at least 21 years old.
• A valid driver’s license, vehicle insurance, and dependable transportation are required.
• You must be available for at least 5 days and 48 hours each week, with open availability.
• The schedule must be flexible enough to cover days, nights, weekends, and holidays.
• Passing a background check and motor vehicle report is required.
• You should bring leadership ability, organization, and a cooperative working style.
• A high school diploma or equivalent is required; some college is preferred.
• At least 3 to 5 years of management experience is required.
• Restaurant management experience is preferred.
• The role requires the ability to sit, stand, and walk continuously.
• You may occasionally need to stoop, bend, crouch, or climb, including using ladders.
• You must be able to frequently lift, push, pull, and carry up to 50 pounds, including overhead lifting.
• Frequent use of hands and wrists for grasping and precise movements is needed.
• You must be able to communicate clearly through speech, reading, and writing.
• You need sufficient visual and audio awareness to observe and respond to the environment.
• The work setting includes hot and cold temperature changes and exposure to food allergens.
• You must be able to operate restaurant equipment safely, including knives, fryers, and other potentially hazardous tools.

Additional information

Zaxbys describes itself as a place where guests can enjoy good food and time with friends, while team members work in a positive and engaging environment.