Digital Designer

Role overview

Cake Agency, a Shopify Premier Partner, is hiring a Digital Designer to join its expanding agency team in Birmingham. This position suits a designer with a solid grounding in UX and UI who has around 3+ years of agency experience and is keen to keep building their career in a collaborative setting.

You will contribute to a broad mix of work, including ecommerce website design, website migration projects, CRM and email marketing campaigns, paid social creative, and the agency’s own marketing output. The role involves close partnership with strategists, developers, marketers, and fellow designers to deliver digital work that is visually strong and commercially effective.

The agency is looking for someone with a genuine enthusiasm for digital design, a willingness to learn, strong organisation skills, and interest in working across different brands and channels. You’ll receive support and direct mentorship from the Head of UX, while gradually taking on more ownership and developing professionally.

About the company

Cake Agency is an ecommerce-focused agency and one of the UK’s best-performing Shopify Partners. With retail at the centre of its work, the agency supports brands through a 360-degree approach spanning Shopify development, branding, and ecommerce marketing. Its work combines data, retail insight, and centralised strategy to help merchants grow.

What you will do

• Create user-focused ecommerce experiences with strong attention to UX, UI, accessibility, and responsive design.
• Develop wireframes, user journeys, prototypes, and polished visual designs for websites and digital products.
• Support website redesign and migration work from early discovery through final delivery.
• Work closely with developers to make sure design intent is implemented accurately.
• Design email campaigns, CRM materials, and paid social or digital advertising creatives in static, carousel, and motion formats.
• Produce design assets for Cake’s own marketing activity, such as social posts, case studies, and presentations.
• Juggle multiple client projects and deadlines while keeping priorities under control.
• Take part in discovery sessions, client meetings, and internal presentations of design concepts and decisions.
• Keep developing your knowledge of UX research, conversion rate optimisation, and behavioural analytics.

What we are looking for

• At least 3 years’ experience in a digital, creative, or ecommerce agency.
• A strong portfolio that shows solid UX, UI, and broader digital design work.
• Advanced Figma skills, including components, variants, auto layout, interactive prototyping, and design systems.
• Good understanding of UX principles, responsive design, accessibility, and ecommerce best practices.
• Hands-on experience creating websites and digital user experiences.
• Confidence managing several projects and deadlines at the same time.
• Strong written and verbal communication, along with excellent organisation.
• Comfort presenting design thinking and explaining decisions internally.
• A proactive attitude toward learning and developing new abilities.

Bonus experience

• Exposure to website migration or redesign projects.
• Experience creating CRM and email marketing assets.
• Work on paid social or digital advertising creatives.
• Familiarity with tools such as Hotjar, Microsoft Clarity, or similar behavioural analytics platforms.
• Experience working with Shopify or other ecommerce platforms.
• Understanding of CRO and A/B testing.
• Motion design or animation capability.
• Contribution to design systems.

Benefits

• Bonus scheme linked to company growth.
• Annual salary review connected to personal development.
• Medicash health plan and life assurance.
• Employee Assistance Programme.
• Hybrid and flexible working arrangements.
• Breakfast bar, fresh fruit, snacks, and a coffee machine.
• Regular team socials such as canoeing and escape rooms.
• An extra day of annual leave added each year.
• Birthday-style cake on your work anniversary.

Compensation

The salary range for this role is £30,000 to £40,000 per year, depending on experience.

Application details

This is a full-time role based onsite in Birmingham, England, United Kingdom. Interested candidates can apply by sending a CV, cover letter, and design portfolio to the company’s careers email address or through the job posting channel referenced in the source.