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Role Overview

PROSPR Financial Wellness is hiring a high-impact COO / Implementation Lead to act as the operational backbone and the Founder’s strategic second-in-command. This is a demanding, fast-moving startup setting where speed, ownership, and high standards matter.

The mission of the role is to transform broad ideas into a repeatable, revenue-producing operating model. You will connect high-level strategy with practical execution by creating the systems, processes, and teams needed to scale the business. Success in this position requires someone who can respectfully push back when needed, yet adapt quickly as priorities shift.

Work Arrangement

This is a full-time position. The role is based in a hybrid setup, with an initial requirement to commute to the New Jersey office for intensive onboarding and integration, followed by a hybrid working pattern. The source also references a Toms River, NJ / remote arrangement.

Core Competencies

Ability to turn abstract founder vision into clear, actionable operating plans.
Strong process thinking, with a natural instinct for building workflows and durable systems.
Composure under pressure, including openness to feedback and a steady leadership style.
Decisive, self-directed ownership with a bias toward action and delivery.
Comfort with technology, platforms, data, and automation, even without coding.

Key Responsibilities

Design and document end-to-end operating procedures across operations, product delivery, and customer success so the business can scale reliably.
Translate the Founder’s strategic direction into executable sprints, with defined owners, deadlines, and expected returns.
Review current and upcoming offers to uncover revenue gaps and create structured monetization paths.
Serve as the main point of contact between the business and outside developers or consultants, ensuring technical work supports business objectives.
Create and maintain performance dashboards and KPI reporting to support fact-based decision-making.
Recruit, lead, and develop a high-performing team across local, remote, and offshore functions, including technical and concierge/coaching roles.
Partner closely with the Founder to provide organizational structure, accountability, and balanced decision-making.

Requirements

Demonstrated experience taking early-stage, unstructured, or complex ideas and turning them into profitable, organized business units.
Strong familiarity with technology-enabled platforms, CRM tools, and automated workflows, along with the ability to discuss technical logic with developers.
Background in high-growth or entrepreneurial environments where you had to build while scaling.
Substantial people and project management experience, supported by emotional intelligence and direct communication.
Ability to commute to the New Jersey office initially and transition into a hybrid work schedule afterward.

Additional Information

The company is looking for someone who can operate in a highly ambitious environment, maintain resilience, and help shape both the systems and the structure of a growing business. No salary, number of openings, or application deadline was specified in the source.

Application Note

The source indicates that candidates should apply, but no external application link or platform details are included here.

Chief Operating Officer