Supervisor - Human Resources

Position Overview

The Human Resources Supervisor role is based in Doha, Qatar, and supports day-to-day HR operations within a luxury hospitality environment. This position focuses on employee relations, compliance, recordkeeping, scheduling, and coordination of HR processes while helping managers and the leadership team resolve people-related matters.

Key Responsibilities

• Track employee relations matters, help with resolution, and ensure follow-up is completed.
• Support managers and leadership in addressing and resolving HR concerns.
• Oversee hiring and recruitment activities to confirm alignment with local, state, federal, and company rules and standards.
• Escalate employee relations issues to HR leadership when needed.
• Respond to employee and management questions about HR programs, policies, and guidelines.
• Share information with employees about workplace relations, activities, policies, and programs.
• Maintain employee files and records accurately, including interview documents and I-9 records.
• Coordinate logistics, administration, and scheduling for annual employee surveys.
• Handle incoming phone calls and document messages clearly.
• Help managers with hiring, training, scheduling, performance reviews, counseling, discipline, and employee motivation.
• Follow company safety, security, and conduct standards, and report accidents, injuries, or unsafe conditions.
• Protect confidential company information at all times.
• Greet guests according to company service standards and communicate professionally.
• Use computers and/or point-of-sale systems to enter and retrieve work-related information.
• Work collaboratively with colleagues to support shared team objectives.
• Carry out other duties assigned by supervisors.

Requirements

• High school diploma or GED equivalent is preferred.
• At least 1 year of relevant work experience is required.
• At least 1 year of supervisory experience is required.
• No license or certification is required.

Additional Information

Job Number: 26072657

Job Category: Human Resources

Location: Ras Abu Abboud Street, Doha, Qatar, 26662

Schedule: Full-time

Remote: Not remote; onsite role

Position Type: Non-management

About the Employer

The employer is part of a globally recognized luxury hospitality group known for refined guest experiences, a strong service culture, and a commitment to creating a workplace where diverse backgrounds, talents, and perspectives are valued. The organization emphasizes professionalism, teamwork, and service excellence as core parts of its brand identity.

Equal Opportunity

The organization states that it is an equal opportunity employer and provides access to opportunity for all associates. It also affirms that employment decisions are made without discrimination on protected grounds, including disability, veteran status, and other bases protected by law.

Brand and Service Philosophy

The role is situated within a luxury brand environment where associates are expected to deliver polished, thoughtful service and uphold the brand's high service standard. Team members are encouraged to learn the organization's employee commitment, values, and service principles while building their skills in a setting that values excellence, care, and professionalism.