Onboarding Coordinator

Role overview

First Student is a major student transportation organization in North America, serving millions of students and passengers every day with safe, dependable, and caring transportation. The Onboarding Coordinator role is focused on supporting candidates from the moment they accept an offer until they begin training. This onsite position keeps candidates informed, ensures onboarding and compliance steps are completed, and works closely with Recruiting, Training, and Operations so new hires are fully prepared to start on time.

Compensation for this position is $21.00 to $22.00 per hour.

Key responsibilities

• Manage onboarding tasks from offer acceptance through readiness for training.
• Walk candidates through required steps, deadlines, and upcoming actions.
• Confirm completion of background screening, drug testing, required paperwork, and other compliance items.
• Set up onboarding sessions, appointments, training dates, and follow-up touchpoints.
• Monitor candidate status and resolve missing documents, delays, or other issues quickly.
• Keep candidate files accurate, complete, and ready for audit review.
• Work with Recruiting, Training, and Operations to align start dates and hiring priorities.
• Share timely, clear updates with candidates and internal stakeholders.
• Look for ways to strengthen the onboarding workflow and improve the candidate journey.

Success measures

• Candidates progress through onboarding with limited delays.
• All compliance steps are finished before candidates move ahead in hiring.
• Communication with candidates and internal teams remains prompt, consistent, and clear.
• Onboarding records stay organized, complete, and audit-ready.
• Start dates are coordinated smoothly across Recruiting, Training, and Operations.

Qualifications

The ideal candidate has 1 to 3 years of experience in human resources, onboarding, recruiting, administrative support, or a similar area. Experience in a busy, high-volume environment is preferred. The role calls for strong organization, sharp attention to detail, the ability to manage several priorities and deadlines at once, and excellent written and verbal communication. Consistent follow-through and problem-solving ability are important, as is comfort working onsite with multiple departments. Familiarity with applicant tracking systems, HR systems, Microsoft Office, or comparable business tools is preferred.

Why this role stands out

• Take an active role in frontline hiring and operational support.
• Help improve hiring speed, compliance, and the candidate experience.
• Collaborate directly with Recruiting, Training, and Operations teams.
• Gain experience that can lead to Lead Onboarding Coordinator or other specialized onboarding roles.

Additional information

First Student operates with more than 60,000 employees and transports over 5 million students and passengers each day. Its family of brands includes Transco, Total Transportation, Maggies Paratransit, and GVC II. The organization emphasizes safety, innovation, training, and technology across its transportation operations.

In Washington state, all technician and driving roles, including but not limited to van drivers and any other position that requires driving a company-owned vehicle, are treated as safety-sensitive and are subject to drug and alcohol testing, including cannabis.

First Student is committed to equal employment opportunity and a drug-free workplace. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The company also considers applicants with criminal histories in line with applicable fair chance laws, including those in San Francisco, Los Angeles, and Philadelphia.