Logistics Coordinator

Position Summary

The Logistics Coordinator is responsible for keeping goods moving efficiently across the Middle East and Africa region by managing shipments, paperwork, and coordination with logistics service providers. The role helps ensure customer delivery commitments are achieved while meeting regional and global trade compliance obligations. It works closely with internal stakeholders and outside partners to support dependable, cost-conscious logistics operations aligned with business goals.

Key Responsibilities

• Arrange domestic and cross-border shipments while ensuring all documentation is complete and trade rules are followed.
• Liaise with freight forwarders, carriers, and customs brokers to keep deliveries on schedule.
• Track shipment progress, resolve delays before they escalate, and keep relevant teams informed.
• Draft and verify shipping paperwork such as invoices, packing lists, and transport instructions.
• Contribute to improvements in logistics workflows, cost control, and service performance.
• Partner with planning, customer service, and finance teams to coordinate logistics activities with operational needs.
• Keep logistics and enterprise system records accurate and maintained according to company standards.
• Follow the organization’s Health, Safety, and Environment requirements at all times.

What Success in This Role Looks Like

You communicate clearly and respectfully with people from different regions and backgrounds, and you build strong working relationships. You organize tasks well, balance multiple shipments and deadlines, and pay close attention to details. You take responsibility for outcomes, follow through on commitments, and respond quickly to issues as they arise. You are willing to learn and adapt in a fast-paced environment.

Required Qualifications

• Hands-on experience or solid knowledge of logistics, supply chain, or shipping operations.
• Understanding of import/export workflows and international trade documents.
• Ability to work with digital tools and enterprise systems while maintaining accurate data.
• Strong written and spoken English communication skills.
• Authorization to work in the country where the position is based.

Preferred Experience

• Background supporting logistics activity in the Middle East, Africa, or other international markets.
• Knowledge of Incoterms, customs procedures, or freight forwarding processes.
• Experience using ERP or logistics management platforms.
• Ability to collaborate across time zones and with multicultural teams.

Culture, Benefits, and Development

The company aims to provide a respectful, inclusive workplace where employees are supported to grow and contribute meaningfully. It encourages innovation, teamwork, and diverse viewpoints, with a focus on mentorship, training, and leadership development.

Employee wellbeing is supported through flexible and competitive benefits covering physical, mental, financial, and social needs. Benefits mentioned include medical insurance, an Employee Assistance Program, tuition reimbursement, employee resource groups, recognition programs, flexible time off, paid parental leave, vacation, and holiday leave.

Learning and development opportunities include onboarding, face-to-face and virtual training, mentorship, coaching, project-based learning, and on-the-job development.