Housekeeper

Role overview

Shannex is looking for a Housekeeper to join the Parkland Ancaster community in Ancaster, Ontario. The organization emphasizes compassionate, honest, professional, and safe service, with a focus on creating meaningful connections and contributing to better living for residents.

What you can expect

This position is part of a supportive healthcare environment with opportunities to learn, grow, and move ahead. The role also offers the satisfaction of helping residents each day while working with a team that values service excellence and safety.

Compensation and benefits

• Approximate pay range: $20.09 to $21.38 per hour
• Health, vision, and dental coverage, including an Employee and Family Assistance Program, available right away for full-time and part-time staff
• Life insurance, travel insurance, and other insurance coverage
• Free virtual healthcare access 24/7 through the group benefits plan
• RRSP program with 5% employer matching
• Vacation accrual beginning immediately
• Free on-site parking
• Access to WorkPerks discounts and offers across apparel, dining, technology, fitness, travel, and entertainment
• Training and continuing education through Shannex’s Centre of Excellence
• Opportunities to contribute to innovation and continuous improvement initiatives
• Recognition and rewards tied to service excellence and safety

Key duties

• Clean shared spaces such as lobbies, corridors, and stairways
• Perform sweeping, mopping, dusting, vacuuming, and sanitizing of kitchens and bathrooms
• Carry out housekeeping tasks assigned for common areas
• Collect resident waste and dispose of it according to procedure
• Record completed routine tasks and work documentation
• Complete audits and inspections when needed
• Provide resident personal laundry services as requested
• Share supply requirements with the People Leader promptly
• Use cleaning materials and equipment efficiently while maintaining service standards
• Restock and clean the housekeeping cart and inform the Supervisor when inventory is low
• Support a strong safety culture by working safely, identifying and reporting hazards, using PPE, following procedures, helping others work safely, and completing safety training
• Handle other related duties as assigned

What the employer is looking for

• High school diploma or an equivalent level of education
• At least 1 year of experience in commercial housekeeping and/or laundry
• Strong initiative and a commitment to completing tasks efficiently in a friendly, customer-focused way
• Good communication skills for dealing politely and cooperatively with internal and external customers
• Understanding of infection prevention and control practices
• Ability to operate equipment such as an auto scrubber, floor buffer, and vacuum
• Experience in senior living or working with older adults is an advantage
• Ability to work independently with limited supervision and safely handle chemical cleaners and equipment
• Ability to provide a clear criminal record check at hire
• Dementia: Understanding the Journey course is considered an asset
• Valid, current First Aid and CPR certification is considered an asset, with the note that it should be removed if not applicable to assisted living in New Brunswick
• Successful candidates must obtain a clear Criminal Record Check and, where applicable, a Vulnerable Sector Check before appointment
• Interest in healthcare or in supporting seniors with quality accommodation, services, and care

Additional information

Shannex describes itself as an employer built around a “Great People” culture, with values rooted in equity, diversity, inclusion, and belonging. Team members are expected to contribute to a workplace where people are treated fairly and respectfully. The organization has locations across Nova Scotia, New Brunswick, and Ontario, and its brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. It also provides Transitional Health Services in partnership with Nova Scotia Health. All applications are kept strictly confidential, and only shortlisted candidates will be contacted.