Customer Delivery Driver

About the role

Tesco is looking for Customer Delivery Drivers to join its team in Kilrush. This role is the first point of contact for customers and plays an important part in delivering a smooth home-shopping experience. The work is active, varied, and hands-on, with each shift bringing different delivery situations. Although you will spend much of the day working independently on the road, support will always be available from managers and colleagues at the base.

Shift pattern: Various shifts are available. The role is offered as a permanent position with 30–35 hours per week, and contracts may vary between 20 and 39 hours weekly.

Key responsibilities

• Ensure every customer receives a high-quality home delivery experience and keep the customer at the centre of the service.
• Load the van when needed and carry out checks to make sure the vehicle is roadworthy.
• Follow the planned schedule and route assigned for each shift.
• Represent the company professionally by wearing the correct uniform and being ready to assist customers.
• Drive safely, responsibly, and in line with road traffic laws.
• Show courtesy and respect to all other road users.
• Greet customers warmly, including using their name where appropriate.
• Handle deliveries carefully and treat each order as though it were your own.

Requirements

• A full Irish or EU driving licence, manual or automatic, held for at least 2 years.
• No more than 3 penalty points on the licence.
• A safe, considerate, and responsible driving style.
• A genuine interest in helping others.
• Good communication skills, a personable manner, and a sense of humour.
• The confidence to use common sense and take initiative when needed.
• A customer-focused attitude and a willingness to make a positive difference for customers and colleagues.
• The ability to stay composed when under pressure.

Additional information

Job offers are subject to Garda Vetting. During assessment, candidates must provide proof of their current penalty points, which can be requested from the National Driver Licence Services (NDLS) by calling 1890 41 61 41, selecting Option 4, and quoting the driver number. Applications cannot be accepted from anyone who has been disqualified from driving within the last 10 years.

If successful, candidates must provide bank account details before the agreed start date, as the offer will be conditional on this requirement.

Benefits

• Flexible shift options.
• Part-time and full-time contracts available from 20 to 39 hours per week.
• Starting pay of €18.24 per hour for new drivers, plus an extra premium for Sunday work.
• Annual bonus scheme.
• Colleague Clubcard discounts, including 10% off in stores and online, 15% off on weekends once a month, 20% off twice a year, and 20% off F&F clothing all year; these discounts can also be extended to a family member with a second Clubcard, subject to terms.
• Access to a virtual GP service with free confidential online consultations and prescription support.
• Employee Assistance Programme available 24/7 for colleagues and family members, plus wider wellbeing support through the Body, Mind and Life approach.
• Life assurance.
• Pension plan, subject to scheme rules and eligibility.
• Save As You Earn scheme, subject to scheme rules and eligibility.
• Paid family leave.
• Bike to Work scheme.
• Long service awards.
• Commuter scheme.

About Tesco

Tesco aims to be customers’ preferred way to shop, whether in-store, at home, or on the move. Its purpose is to serve customers, communities, and the planet a little better every day. The business supports community projects, health initiatives, food support programmes, and sustainability efforts across Ireland.

Tesco has been part of the Irish retail market since 1997. With 170 stores across the country, it employs more than 13,000 people and supports tens of thousands of jobs directly and indirectly. The company works with over 500 Irish suppliers, most of which are small and medium-sized businesses, and is the largest buyer of Irish food and drink globally.

The organisation promotes an inclusive workplace where people are encouraged to be themselves and where diversity is valued. Flexible working conversations are welcomed throughout the hiring process, and reasonable adjustments can be discussed to support candidates during recruitment.

Accessibility and support

Candidates who need extra support during recruitment can contact Tesco Ireland Recruitment by email to discuss their needs and any reasonable adjustments.