Assistente de Backoffice

About the company

CheckoutRH is a business with more than 15 years of experience in the supermarket sector. Its work is centered on social impact, helping connect people with jobs and supporting professional growth and life transformation.

About the opportunity

This role is for a Backoffice Assistant who will work in a fast-paced, high-volume setting. The position combines operational execution, communication with schools, and process monitoring supported by artificial intelligence.

Compensation and work model

The role offers a fixed salary of R$ 1,985.00, plus commissions and benefits. The working arrangement is 100% home office.

Goals

• Ensure posters and materials are sent within the agreed deadlines.
• Confirm that deliveries are received and displayed correctly.
• Monitor AI-driven service quality and help maintain strong performance.

Main responsibilities

• Contact schools to obtain authorization and validate poster materials.
• Record each interaction and manage resends whenever needed.
• Track AI-based service interactions and perform quality checks.
• Spot and log errors, bugs, or inconsistencies in the AI process.
• Verify that materials have been received and put on display as required.
• Support the resolution of delivery issues or low response rates.
• Handle a high volume of tasks while keeping work organized and accurate.

Main challenges

• Overcoming the first barrier when reaching out to schools.
• Making sure the materials are actually displayed.
• Managing heavy operational demand without sacrificing quality.
• Balancing productivity with careful execution.

Requirements

• Previous experience in call center work.
• Working knowledge of Microsoft Office or similar office tools.
• Comfort dealing with a large number of calls.

Profile sought

The company is looking for someone with energy for an intense operational routine, who enjoys challenges, focuses on solving problems, and is willing to maintain quality even under high workload conditions. This opportunity is ideal for someone seeking learning, challenge, and professional growth.

Additional information

• Employment arrangement: service provider (PJ).
• Work schedule: full time.
• Professional area: Administration - General Administration.
• Seniority level: Assistant.
• Work location listed as São Paulo, SP; also noted as Santo André, São Paulo, Brazil.
• Minimum education: High school completed.