Voice Process Customer Care Executive
Kolkata, West Bengal, India · Tempo total
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- Experiência
- Qualquer
- Salário
- INR 21,000 – INR 22,000 / month
- Vagas
- 1
- Publicado
- há 2 semanas
- Work mode
- No escritório
- Educação
- 12th pass
- Eligibility
- Candidates who have passed 12th grade and have at least 6 months of documented customer service experience can apply. Graduation is not required.
- Resume
- Required to apply
Where you'll work
Descrição da vaga
Role overview
We are looking for enthusiastic, service-oriented professionals to work as Customer Care Executives in a voice process environment. In this role, you will support customers over inbound calls, address queries, and help deliver a positive service experience.
Key responsibilities
- Respond to customer questions and provide clear resolutions.
- Share accurate information about products and services.
- Work toward high customer satisfaction through timely and professional support.
Requirements
- At least 12th pass qualification is required.
- Minimum 6 months of customer service experience documented on paper.
- Strong spoken communication and interpersonal skills in English and Hindi.
Additional information
- This opportunity is open to immediate joiners only.
- No leave is allowed for the next 90 days.
- The candidate’s Aadhaar should be linked to the contact number.
- Work schedule includes rotational shifts.
- Duty hours are 9 hours within the 6:00 AM to 12:00 AM shift window.
- The work week consists of 6 days with 1 rotational weekly off.
- Compensation is listed as 21,000 to 22,000 CTC, with approximately 17,000 to 18,000 in-hand.
About the company
Teleperformance is a global digital business services organization that helps leading brands improve operations through advanced, technology-enabled services delivered in a sustainable way.
Location
Kolkata, India
Contact
HR Poulomi: 7278061307 (Call/WhatsApp)