Sales Development Representative

About Flagler Health

Flagler Health is creating the clinical operating system for modern musculoskeletal care. The company works with MSK provider groups and specialty clinics to help them expand, run more efficiently, and improve long-term care across patient acquisition, clinical workflows, and ongoing patient engagement. Its platform connects care delivery with clinic operations so providers can create more value across the entire patient journey.

The business has recently completed a Series B financing round and is now moving into its next stage of growth. The sales function is being expanded to build a scalable revenue organization and evolve from founder-led selling into a repeatable, metric-driven go-to-market engine.

Role Overview

As a Sales Development Representative, you will be the first contact for prospective customers and a key contributor to pipeline creation for the sales team. You will prospect into target accounts, qualify opportunities, and help establish a strong outbound sales motion. This role offers the chance to join the company at a pivotal growth stage and directly shape revenue momentum and market position.

Core Responsibilities

• Reach out to potential customers through cold calls, email sequences, LinkedIn outreach, referrals, and industry events to create qualified sales opportunities.
• Consistently build a healthy flow of qualified meetings and opportunities for Account Executives through high-volume, tailored outreach.
• Assess both inbound and outbound leads for fit, urgency, intent, and alignment with the ideal customer profile.
• Develop rapport with decision-makers and key stakeholders, uncover their business challenges, and present the company’s solutions in a compelling way.
• Keep CRM records current and accurate, including prospect activity, interactions, and movement through the pipeline.
• Research target accounts, industry segments, competitors, and stakeholder backgrounds to improve outreach personalization and response rates.
• Continuously improve messaging, outreach approaches, and prospecting workflows using performance data and market feedback.
• Work closely with Account Executives, Marketing, and Leadership to align on target accounts, campaign performance, and revenue targets.
• Collect and relay market intelligence from prospects, including trends, competing offerings, customer pain points, and buying behavior.

Requirements

• At least 1 year of experience in sales development, business development, recruiting, or another customer-facing role, ideally in SaaS or healthcare technology.
• Proven track record of meeting or surpassing activity and pipeline-generation targets.
• Strong verbal and written communication skills, including the ability to engage senior decision-makers.
• Hands-on experience with CRM systems such as Attio, Salesforce, or HubSpot, along with sales engagement tools like ZoomInfo, Clay, Apollo, Outreach, or Salesloft.
• Excellent organization and multitasking skills to handle several prospecting campaigns at once.
• Open to coaching and eager to learn modern sales methods with the goal of moving into closing roles.
• Comfortable working in a fast-moving startup environment where priorities and processes may change.

Non-Functional Skills and Cultural Fit

• Highly driven, competitive, and energized by targets.
• Resilient when facing rejection and persistent in following up on opportunities.
• Curious by nature and interested in understanding customer problems.
• Accountable, dependable, and consistent in following through on commitments.
• Strong sense of ownership and a bias toward taking action.
• Comfortable with ambiguity and motivated by building processes from scratch.

Reasons to Join Flagler Health

Join a fast-growing company that is reshaping how healthcare organizations operate, while also supporting your own career growth. The role offers a clear path toward Account Executive and leadership opportunities as the business scales. You will be working in a category with significant whitespace and limited direct competition, selling solutions with clear ROI and relatively low adoption friction.

The position also offers the chance to make a meaningful impact by helping healthcare providers improve efficiency, reduce administrative burden, and deliver better patient outcomes. Compensation includes strong commission upside tied to pipeline creation and company growth.

Team members will have access to modern sales technology, AI-enabled prospecting tools, and a contemporary go-to-market infrastructure. The role also provides exposure to healthcare executives, operators, and clinical leaders across the country, all within a culture that values speed, ownership, learning, and high performance.

Values

• Persistence and ownership of outcomes: the team takes on many responsibilities and is willing to do what it takes to solve difficult problems.
• Personal and professional growth: challenges are embraced as opportunities to learn, even when mistakes happen along the way.
• Constructive feedback is welcomed and handled without taking it personally.
• Speed matters: the team values quick execution and thrives in a fast-paced startup environment.
• Accuracy is important: the team pays close attention to detail and aims to be right as often as possible.