Retail Supervisor

Role overview

SKIMS is a solutions-focused brand shaping the future of underwear, loungewear, and shapewear. In this Supervisor role, you will help deliver strong day-to-day store performance, guide the sales floor team, and set the tone for an inclusive, high-energy customer experience. You will support store operations, coach team members in real time, and help reinforce the brand’s standards and values throughout each shift.

Department: Retail - East
Location: King St, Charleston, SC
Compensation: $28.00 per hour

What you'll do

• Model warm, personalized, customer-first service and set the standard for the team on the sales floor.
• Act as Sales Floor Captain when assigned by managing zones, coaching team members, and keeping energy and performance high.
• Oversee everyday operational priorities such as opening and closing routines, accurate cash handling, and store cleanliness.
• Coach team members on selling techniques, product knowledge, and styling support that translate features into customer benefits.
• Provide timely feedback and encourage continuous learning and skill growth across the team.
• Support onboarding and training for new hires while reinforcing store policies, brand values, and service expectations.
• Maintain strong knowledge of products and assist with launches, replenishment, and floor presentation updates.
• Partner with store leadership to monitor KPIs, review sales performance, set team goals, and recognize achievements.
• Work with leaders to track inventory, maintain visual standards, and ensure products are available throughout the day.
• Communicate clearly and respectfully to help build a collaborative and inclusive team culture.
• Respond to customer concerns with empathy, urgency, and accountability.
• Support daily action plans, zone assignments, and shift recaps with Store and Assistant Leaders.

What we're looking for

• Prior supervisory or management experience in retail, ideally in fashion or a related field.
• Strong interest in the SKIMS brand and its focus on innovation, inclusivity, and customer service.
• Proven ability to lead by example and keep a team motivated in a fast-moving environment.
• Excellent communication and people skills.
• Team-oriented mindset with a strong focus on customer connection.
• Ability to use sales data and feedback to improve performance and results.
• Strong attention to detail and commitment to visual and operational standards.
• Confidence in setting expectations, giving feedback, and handling challenges.
• Comfort working a physically active role across the full store for the entire scheduled shift.
• Ability to bend, reach, stretch, lift, carry, and move items weighing up to 40 pounds regularly.
• Open availability for full-time work, including evenings, weekends, holidays, and overtime as needed.
• Preference for candidates who are not seeking influencer-related work.

Benefits and total rewards

• Competitive hourly pay plus a performance-based bonus structure.
• 401(k) plan.
• Employee discount.
• Paid time off.
• Health, dental, vision, and life insurance coverage.
• Mental health support benefits.
• Paid parental leave.
• Employee referral bonus program.

Culture

SKIMS aims to build a workplace where people feel respected, valued, and empowered to contribute different perspectives. The company emphasizes collaboration, support, and shared commitment to excellence, creativity, and innovation.

Additional information

This is a full-time onsite retail position. The posted compensation is $28.00 per hour. No vacancy count, start date, or application deadline was provided.