Project Manager

Role Overview

The Project Manager for Integrated Marketing Communications is responsible for keeping departmental work moving smoothly each day. This role coordinates, administers, and supports projects and initiatives across the department, while also strengthening stakeholder communication and improving project workflows and systems. The position applies project management methods and tools to review, rank, and source work so business goals and timelines across the university are met. The role reports to the Director of Operations for Integrated Marketing Communications.

Integrated Marketing Communications supports the university’s mission and strategic plan by building brand value, strengthening national reputation, delivering clear and consistent institutional messaging, and executing integrated marketing and communication strategies. This position is central to helping the department achieve those objectives.

Key Duties

• Manage project intake, planning, and administrative coordination for the department’s project management platform and request process.
• Maintain complete project records with clear objectives, schedules, deliverables, approvals, and stakeholder details.
• Review new requests for completeness, lead scoping discussions, help define requirements, and ensure proper categorization and prioritization.
• Track schedules, due dates, dependencies, and milestones to support on-time delivery across the department.
• Provide guidance, support, and training to faculty, staff, and project teams on submission procedures and system usage.
• Coordinate workflow and traffic management across Integrated Marketing Communications.
• Partner with leaders, project managers, creative teams, writers, digital specialists, print production staff, and outside partners to move work through each stage efficiently.
• Support workload balancing, resource allocation, prioritization, and timeline management to improve departmental capacity.
• Spot bottlenecks, scheduling conflicts, and resource limits, then work with team leads on solutions.
• Keep production calendars, project schedules, and milestone tracking current and aligned with stakeholder expectations.
• Act as a main communication contact for internal and external stakeholders on project matters.
• Share proactive updates on status, timelines, deliverables, approvals, and available resources.
• Help ensure project goals, expectations, and deadlines are clearly understood by both stakeholders and IMC team members.
• Coordinate vendor outreach, quote requests, production timelines, and deliverables.
• Maintain strong working relationships with vendors, consultants, freelancers, and campus partners while following university policies, contracts, and project requirements.
• Escalate risks, delays, and issues when needed and suggest ways to keep work progressing.
• Prepare and distribute status reports, workload reports, resource-use reports, and other operational metrics for department leadership.
• Analyze project and workflow trends to identify ways to improve efficiency, service quality, and resource management.
• Monitor key indicators such as project volume, turnaround time, capacity use, and stakeholder service levels.
• Recommend improvements to processes, workflows, and systems that support operational excellence and continuous improvement.
• Create and update project documentation, operating procedures, workflow standards, training content, user guides, and best practices.
• Ensure project files, approvals, and support documents are organized and retained according to university and departmental standards.
• Support onboarding and training for new employees, student workers, and stakeholders on project systems and processes.
• Help establish consistent project management methods and standards across the department.
• Assist project owners, department leaders, and stakeholders in tracking project budgets and spending.
• Monitor estimates, vendor charges, purchase requests, invoices, and financial commitments to help keep projects within approved budgets.
• Coordinate with operations and finance staff on purchasing, vendor payments, and financial reporting tied to marketing and communications work.
• Maintain accurate budget records and provide financial updates when requested.
• Complete other assigned duties as needed.
• Support the university mission through day-to-day work.

Requirements

• Bachelor’s degree is required.
• At least 3 years of experience in project management or marketing and communications.
• Hands-on experience with Workfront or a comparable project management platform.
• Strong verbal and written communication skills, including solid writing and editing ability.
• Professional presence when communicating by phone and email.
• Proficiency in Microsoft Office, especially Word and Excel.
• Comfort using PCs, Macs, phones, printers, copiers, and media/presentation equipment.
• Preferred experience with Google Docs, PeopleSoft, Asset Bank image archiving software, or similar systems.
• Strong project planning and prioritization abilities, with the capacity to coordinate efforts across multiple departments.
• Excellent organization, problem-solving, and interpersonal skills.
• Ability to collaborate effectively and bring together internal resources to deliver results on time.
• Capability to manage multiple projects simultaneously and adapt to changing priorities.
• Ability to work under tight, fast-moving deadlines while remaining detail-oriented and accurate.
• Familiarity with Adobe Creative Cloud, Microsoft and Google suites, Slack, and Modern Campus or website CMS tools is preferred.
• This is a regular, nonexempt position scheduled for 40 hours per week and may be eligible for hybrid work under the university policy manual.
• Employment offers depend on successful criminal, education, and employment screening.
• Applicants must disclose criminal convictions on a designated form after receiving a conditional offer; inaccurate disclosure may result in withdrawal of the offer or termination.
• Candidates with criminal histories will be reviewed in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance.
• The employer is an equal opportunity employer and prohibits unlawful discrimination and harassment.
• The institution is religiously affiliated with the Churches of Christ and may prefer candidates who support its Christian mission, where permitted by law.
• Qualified applicants should be able to respect workplace differences and work effectively with people from varied backgrounds.

Employment Details

This is a full-time regular position. The role is listed as hybrid in the source, but the provided job location is Rajkot, Gujarat, India and onsite employment is specified in the input.

Compensation

The expected pay range is USD 30.50 to USD 33.89 per hour. The employer notes that actual pay can vary based on relevant experience, market conditions, education or training, and skill level. A competitive benefits package is also offered.

Additional Information

The employer reserves the right to interpret the listed duties and qualifications as representative rather than exhaustive. The role supports Integrated Marketing Communications, reporting to the Director of Operations for the department.