Prison Support - HMP Erlestoke

Role Overview

HMP Erlestoke is looking for an Operational Support Grade to help keep a busy prison operating safely and efficiently. This role is hands-on and varied, combining desk-based duties with practical work such as moving items, walking escorts to vehicles, and supporting daily site operations.

What the Job Involves

• Supporting prison security and carrying out searches at the gate.
• Handling incoming deliveries and helping manage site movement.
• Supervising visitors during their time in the prison.
• Monitoring phone calls and CCTV as part of routine security support.
• Completing a mix of administrative tasks and physical duties across the prison grounds.

Who This Role Suits

This position does not require formal qualifications. It is well suited to someone who communicates clearly, stays composed when pressure builds, and works well as part of a team. Good judgement and common sense are important, along with a willingness to contribute to a fast-paced environment with shifts that may include nights and weekends.

Career Development

Working as an OSG can build valuable knowledge about prison operations and may open pathways into other prison roles, including the opportunity to apply for the OSG to Prison Officer conversion scheme.

Training and Benefits

You will receive training and development support, along with access to a range of Civil Service benefits. These include annual leave starting at 25 days on appointment and increasing to 30 days after 10 years of service, calculated pro rata; 9 days of bank, public and privilege holidays; a paid Level 2 apprenticeship in customer service; a Civil Service pension scheme; season ticket loans; retail discounts; an Employee Assistance Programme; and a Cycle to Work scheme.

Pay

The salary for this role is £30,491.