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Logistics Operations Manager
Sir Lancellot Courier & Delivery Service
Remote · Tempo total
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- Experiência
- 3+ yrs
- Salário
- USD 88,000 – USD 100,000 / year
- Vagas
- 1
- Publicado
- há 1 dia
- Work mode
- Trabalhe em casa
- Eligibility
- Candidates with at least 3 years of relevant experience, along with strong organizational, communication, and multitasking abilities, are suitable for this role. Experience with TMS systems and Microsoft Office is expected, and Six Sigma Green Belt certification is an advantage.
- Resume
- Required to apply
Descrição da vaga
Position Summary
The Logistics Operations Manager is responsible for keeping day-to-day operations running smoothly while protecting financial performance, team accountability, and customer satisfaction. The role focuses on spotting issues early, improving processes, and making sure execution stays consistent across every department and service line.
Key Responsibilities
- Track financial and operational performance metrics, including profit and loss, KPIs, gross margin, billing, commissions, and account results.
- Direct employee reviews, coaching efforts, and accountability programs to strengthen performance.
- Assist with onboarding new customers, preparing bids, and building quotes.
- Make sure customers continue to receive dependable and consistent service.
- Manage dispatch activities, warehouse operations, freight accounts, and distributed remote teams.
- Oversee schedules, attendance, and overtime management across staff.
- Confirm that audits, reports, and other operational deliverables are completed within required timelines.
- Support extended service regions and special operating programs as needed.
Expectations
- Own operational results and take responsibility for outcomes.
- Identify risks in advance and put solutions in place before problems escalate.
- Lead with accountability and a commitment to continuous improvement.
- Communicate clearly and follow through on commitments.
- Keep teams engaged, productive, and aligned with performance standards.
- Provide reliable service to customers and internal partners.
Key Competencies
- Leadership
- Accountability
- Financial analysis
- Problem-solving
- Customer orientation
- Communication
- Process optimization
- Strategic thinking
Qualifications
- At least 3 years of experience in a comparable role.
- Six Sigma Green Belt certification is preferred.
- Hands-on experience with TMS platforms.
- Strong working knowledge of Microsoft Office.
- Excellent organization and communication abilities.
- Ability to manage several priorities at once.
- Comfort working across multiple teams and business groups.
Industry
Transportation/Trucking/Railroad
Compensation
Salary range: 88,000 to 100,000 per year.
Employment Type
This is a full-time position.