DCDP – Pastry

Role overview

IHG Hotels & Resorts is looking for a Pastry DCDP to join the Doha team. This role supports the kitchen in delivering high-quality pastry and food preparation, with a strong focus on consistency, hygiene, teamwork, and guest satisfaction.

Key duties

• Build a solid understanding of the hotel’s facilities, team structure, and kitchen operations.
• Apply strong knowledge of food service methods and menu items.
• Follow recipes, procedures, and direct instructions from the immediate supervisor without deviation.
• Prepare and present food consistently to the expected standard.
• Keep food quality and standards at the required level throughout service.
• Complete mise en place before service begins.
• Adjust smoothly to varying shifts and section requirements.
• Handle situations calmly and professionally.
• Escalate important matters promptly to the senior chef.
• Keep tools and equipment clean and sanitary, and immediately report any damaged or faulty items.
• Understand how to use kitchen electrical and mechanical equipment safely and follow all precautions.
• Use and clean equipment correctly to extend its life and avoid damage.
• Follow hotel hygiene and sanitation rules when handling food.
• Use ingredients, paper supplies, water, and electricity responsibly.
• Follow HACCP requirements and safe food practices.
• Carry out other duties and special assignments as needed.

Financial responsibilities

• Keep tight control over portion sizes and food waste.
• Demonstrate awareness of food cost and ingredient yield.
• Support stock counts and inventory checks when required.

Business and guest focus

• Follow hotel policies and operational procedures carefully.
• Maintain a courteous and professional manner when interacting with guests.
• Build positive working relationships with colleagues across the hotel and sister properties.
• Help maintain a clean, orderly, and safe workplace.

Team support

• Assist in training new team members, including on-the-job trainees and cross-trainees in the kitchen section.
• Contribute actively to daily kitchen operations and support colleagues when needed.
• Use coaching abilities to help develop other team members.

General expectations

• Report to duty on time according to the weekly rota.
• Communicate effectively with other departments.
• Attend meetings, training sessions, and other required gatherings.
• Look for ways to improve service delivery and product quality to exceed client expectations.
• Follow safe work practices at all times and report any health and safety concerns immediately to the direct manager or HR manager.
• Know the hotel’s fire, safety, and emergency procedures.
• Remain fully familiar with the menu, ingredients, and items used in the assigned area.
• Continuously maintain high standards in preparation, while reducing waste and spoilage.
• Present a neat, professional appearance that matches hotel grooming requirements.
• Follow all discipline and compliance processes related to HACCP, health and safety, food safety management, fire safety, and related procedures.
• Show creativity in food preparation and support menu development.
• Work toward achieving customer satisfaction levels that exceed expectations.

Education and experience

• High school qualification with any culinary certification.
• Basic Food Hygiene Certification must be completed and awarded.
• HACCP Certification is preferred and considered an advantage.
• At least 3 years of experience in a hotel or branded establishment.
• At least 1 year of experience in a similar role.
• Knowledge of high-volume production and the ability to sustain excellent quality standards.

Technical and personal attributes

• Strong verbal and written communication skills.
• Ability to follow standard recipes and convert quantities accurately using basic maths.
• Good knowledge of food preparation, production, presentation, and storage methods.
• A proactive, energetic, and can-do attitude.
• Well-groomed and professional in appearance.
• Able to handle multiple tasks and priorities at the same time.
• Flexible, calm, and mature under pressure.
• Committed to going the extra mile for guest satisfaction.
• Possesses a sense of humor and positive team spirit.

Additional information

If you do not meet every requirement, you are still encouraged to apply if you believe you can contribute strongly to the role.