Communications Specialist

Role overview

Ronald McDonald House Sydney is hiring a full-time Communications Specialist for its Randwick, Sydney location. The position offers a salary of $85,000 plus superannuation and salary packaging. This role is ideal for someone who uses storytelling to inspire support for families with seriously ill or injured children.

This is a hands-on communications role that goes beyond standard copywriting. You will work closely with families to gather meaningful stories, collaborate with ambassadors, and create fundraising communications that strengthen the organisation’s mission. The role also involves partnering with the fundraising, partnerships, and marketing teams so that campaigns, appeals, and other messages are consistent and effective.

Key responsibilities

Reporting to the Digital Marketing & Communications Manager, you will help shape communications that engage audiences and grow support for Ronald McDonald House Sydney.

• Create donor journeys, EDMs, and fundraising-focused communications.
• Draft persuasive campaign copy, appeal messaging, stewardship communications, and website content.
• Develop trusted relationships with families to collect case studies and impact stories.
• Work with the Visual & Content Designer to plan photography and video content opportunities.
• Build and execute the Ambassador Strategy across celebrity, corporate, family, and community ambassadors.
• Coordinate with the media agency and look for relevant media opportunities.
• Assist with grant writing, partnership proposals, and Capital Campaign communications.
• Review organisation-wide communications to maintain a consistent tone of voice and brand message.
• Contribute to telling the stories that show the day-to-day impact of Ronald McDonald House Sydney.

What we are looking for

The ideal candidate will have 3–5 years of experience in communications, public relations, fundraising communications, or content development. You should be a strong writer and editor with excellent storytelling ability, and be comfortable creating messaging for different audiences.

This role also calls for someone who can form genuine connections with families, supporters, and stakeholders, while staying organised across multiple projects at once. A creative, action-oriented mindset is important, along with an interest in finding stories that motivate people to act. Experience with media, ambassadors, or advocacy programs is considered an advantage, as is experience in the not-for-profit sector.

Benefits

• Salary packaging benefits.
• Flexible working arrangements.
• Opportunities for professional growth and development.
• A collaborative, supportive, and purpose-led workplace.
• The chance to make a meaningful difference every day.

Application instructions

Applicants must send both a cover letter and resume. Applications that do not include a cover letter will not be considered.

Full-time role based in Randwick, Sydney.

Note: This position requires a strong interest in storytelling, relationship-building, and using communications to drive real impact.