Clearance Classifier II

Role Overview

This position focuses on accurate tariff classification and customs compliance for import and export freight. The role supports efficient customs clearance and contributes to a strong customer experience by making sure goods are identified and classified correctly.

Key Responsibilities

• Assign goods to the correct tariff category using customs rules and internationally recognized HS codes.
• Check shipping documents such as invoices and packing lists to confirm the right classification has been applied.
• Work with customers, freight forwarders, and internal colleagues to gather product details and resolve classification questions.
• Keep up to date with customs legislation, trade agreements, and tariff schedules so advice remains accurate and compliant.
• Spot and fix gaps or inconsistencies in classification and documentation, while keeping stakeholders informed early.
• Liaise with the Australian Border Force and other government authorities to support regulatory compliance.
• Maintain detailed records and supporting documentation for tariff decisions and clearance activity.
• Follow industry and regulatory changes closely and look for ways to improve processes.

Education and Experience

A secondary school education or equivalent is required. Qualifications or certifications related to specialized equipment or subject matter knowledge are strongly preferred.

Experience expectations vary by level: Level I requires 2 years in customs clearance, Level II requires 3 years, and Lead requires 4 years.

Skills and Abilities

• Comfortable using Microsoft Office and general PC tools
• Strong communication and relationship-building skills
• Good analytical thinking and problem-solving ability
• High attention to detail and accuracy
• Ability to plan and organize work effectively
• Knowledge of customs classification and clearance processes
• Documentation review and record-keeping skills
• Stakeholder coordination and issue resolution

Additional Information

FedEx follows an equal opportunity and affirmative action approach and is committed to a workplace that is diverse, equitable, inclusive, and fair. Employment decisions are made without regard to age, race, color, national origin, genetics, religion, gender, marital status, pregnancy or childbirth-related conditions, disability, or any other protected characteristic under applicable law.

About the Company

FedEx is a global express transportation company serving more than 220 countries and territories. It has repeatedly been recognized among Fortune’s most admired companies. The organization’s success is driven by its people and by a service-first mindset that supports customers worldwide.

Company Philosophy

FedEx operates on a People-Service-Profit philosophy. The idea is to support employees first, deliver excellent service to customers, and use that success to strengthen the business and reinvest in people.

Culture

The company places strong value on its culture, behaviors, and shared standards. This culture has been central to its growth since the early 1970s and continues to be a key differentiator in a competitive global market.