Cafe Team Expert

Role overview

Barnes & Noble is looking for a Café Team Expert for its Mobile, Alabama location at McGregor Square. This full-time onsite position places you in a key leadership role within the café, where you help build team capability, support a welcoming customer experience, and contribute to a profitable operation through smart use of data, inventory awareness, and sales-focused decision-making.

In this role, you will work closely with the Store Manager to shape and adjust café action plans, share practical business ideas, and help the team deliver strong results. The position combines hands-on café work with coaching, operational support, and collaboration across the store and cluster as needed.

What success looks like

The company expects strong workplace habits and professional behaviors, including dependable attendance, flexibility to cover shifts when possible, a positive and energetic attitude, supportive teamwork, courteous customer service, willingness to learn, clear communication, and the ability to prioritize resources and barista support during busy shifts. A genuine enjoyment of working as a barista is considered essential.

Key duties

You will be expected to master the operational standards of a Barnes & Noble barista and coach others in the process. Responsibilities include preparing drinks to standard, maintaining food and beverage presentation, adjusting displays, keeping counters and fixtures in order, handling the register efficiently, supporting the bookstore team when needed, and helping protect the store through loss prevention awareness and de-escalation skills. You will also help manage food and beverage inventory, complete monthly inventory and waste logs accurately and on time, and support safe and efficient café operations.

As you build experience, you will expand into more advanced responsibilities such as giving informed food and beverage recommendations, reviewing sales and inventory reports to improve profitability, meeting regularly with the Store Manager to discuss performance and training needs, and maintaining café hygiene, sanitation, and safety standards.

Working conditions

This role involves significant physical activity, including standing for long periods, frequent bending, walking, and lifting. Depending on business needs, you may also be asked to support work in other stores within the cluster. You are expected to follow all company policies and procedures at all times.

Benefits

Benefits vary based on scheduled weekly hours. Team members scheduled for fewer than 20 hours per week receive Employee Discount, EAP, and Sick Pay. Those scheduled for 20 to 29.99 hours per week receive Employee Discount, EAP, Sick Pay, Paid Time Off including paid maternity and parental leave, Company Paid Holidays, Transit, and a 401(k) with company match. Team members scheduled for 30 or more hours per week receive those same benefits plus comprehensive health coverage (medical, dental, and vision), healthcare and dependent care spending accounts, healthcare spending account, disability benefits, life insurance, transit, and tuition reimbursement. Benefit availability follows the current plan terms and may change over time, and some benefits may vary by location or state rules.

Additional information

Location: AL - Mobile - McGregor Square - 3587. Classification: Full-Time.