Benefits Administrator

Company Overview

Ryco Financial works with individuals, families, and businesses to build practical financial protection and benefit strategies. The firm focuses on solutions that safeguard loved ones, income, and long-term objectives, while adapting recommendations as clients’ needs change over time. For employers, the team creates straightforward, economical, and tax-efficient programs that help with attracting and keeping talent. Their services include group benefits, group pension and retirement plans, and business and key-person insurance for organizations of different sizes.

Role Summary

This full-time, on-site position in St. John’s, Newfoundland and Labrador is responsible for the administration of employee benefit plans. The person in this role will handle enrollments, plan changes, and terminations, while keeping records accurate and up to date in internal systems and with insurance carriers. The role also supports the setup and ongoing management of group benefits and retirement programs for corporate clients.

Key Duties

The Benefits Administrator will answer questions from employers and plan members, assist with resolving claim or coverage issues, and help ensure that plan administration is completed correctly and on time. The role includes preparing reports, maintaining supporting documentation, contributing to compliance-related work, and assisting with employee communications for benefits and wellness initiatives. Regular coordination with internal advisors, insurance providers, and payroll or HR contacts at client organizations is an important part of the job.

Qualifications

Applicants should have practical experience in benefits administration, including handling everyday plan maintenance and working with carriers. A solid understanding of employee benefits and insurance products is needed, along with the ability to explain options clearly to others. Strong analytical ability, organization, and accurate data entry are important, as is careful handling of records and reports. Good written and verbal communication skills, a service-oriented mindset, and the ability to manage confidential information appropriately are also required. Familiarity with common office software and benefits or HR systems is expected. Candidates must be able to work on-site in St. John’s and manage several priorities while collaborating with both internal teams and external partners. A post-secondary background in business, human resources, finance, or a related area is preferred, or an equivalent mix of education and experience. Professional designations or progress toward certifications such as GBA, CEBS, or RPA would be considered an advantage.

Additional Information

This role is focused on serving both individual and corporate clients, with an emphasis on accurate administration, responsive service, and ongoing plan support.