Helpdesk Intern

About the internship

This internship is a full-time, in-office helpdesk role based in Delhi. The selected candidate will support an animal welfare support desk, manage incoming complaints, update case records, coordinate with on-ground teams and partners, and help keep service operations running smoothly.

What you will do

• Receive and respond to animal welfare complaints coming in through phone calls, WhatsApp, the website, and other channels.
• Log new cases and keep the Pukaar system updated with accurate information.
• Work with field teams, veterinarians, and partner organizations to move cases forward.
• Monitor case status and follow up to ensure each matter is closed in a timely manner.
• Provide callers with basic service-related guidance and information.
• Keep records organized and support the preparation of operational reports.

Who can apply

This opportunity is open only to candidates who can join a full-time, in-office internship, are able to start between 29th Jun'26 and 3rd Aug'26, can commit to 3 months, are based in Delhi, and have relevant skills and interests.

Additional requirements

• Strong communication and interpersonal abilities.
• Comfort with basic computer use and data entry work.
• Ability to handle telephone conversations in a professional manner.
• Good documentation, record-keeping, and reporting skills.
• Interest in animal welfare and community service.

Stipend

The internship offers a monthly stipend in the range of INR 5,000 to INR 8,000.

Other information

Application deadline: 2026-07-30 23:59:59

The organization describes itself as a trusted IT solutions partner that connects business needs with technology solutions.