Ecommerce Manager

Company Overview

UNIQLO is built on the Japanese principles of simplicity, lasting quality, and longevity. Its LifeWear concept focuses on timeless clothing that blends modern elegance with practical details, aiming to become a natural part of individual style. The brand emphasizes better fit, improved fabric, thoughtful design, and affordability, while continuing to innovate for greater warmth and comfort in everyday life.

Role Overview

In this position, you will drive the strategy and day-to-day execution for the U.S. ecommerce site and app. The goal is to create a smooth, engaging shopping journey that improves conversion and supports sales across all product lines.

Key Responsibilities

• Shape and manage site merchandising plans so category pages, site navigation, and product placement encourage stronger engagement and conversions.
• Coordinate seasonal launches, digital campaigns, and promotional activity across the ecommerce platform.
• Work closely with merchandising partners to adapt assortment for the local market and ensure products are presented accurately.
• Strengthen search, category structure, and product grouping on the site to improve the customer journey.
• Track core site performance indicators such as conversion, bounce rate, and click-through rate, then act on insights to improve results.
• Partner with marketing and creative teams to keep site content aligned with campaigns and brand messaging.
• Guide and develop team members while driving efficient operations and ongoing process improvements.

Requirements

• 4 to 6 years of experience in ecommerce site merchandising, digital merchandising, or a closely related role; apparel experience is preferred.
• Solid knowledge of user experience principles, site architecture, and conversion optimization.
• Comfort using analytics tools such as Google Analytics and working from data-driven insights.
• Strong communication abilities and proven project coordination skills.
• Prior experience leading, supervising, or mentoring colleagues is an advantage.

Compensation

The annual salary for this role is stated as $115,000 to $133,000. Pay may be influenced by factors such as total experience, relevant background, education, certifications, applicable skills, expertise, and job location.

Equal Opportunity

UNIQLO USA is committed to fair hiring and employment practices. The company does not discriminate on the basis of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other protected status under federal, state, or local law.