ਕੰਮ ਦਾ ਵੇਰਵਾ

Role overview

This opportunity is being shared on behalf of a partner employer, which will handle applications and the remaining hiring stages. The partner company is seeking a Community Manager in the United States.

The role focuses on growing an engaged professional community, improving customer involvement, and encouraging deeper product usage. You will connect customers with internal teams, design meaningful community experiences, and turn feedback into practical actions. Working closely with marketing, product, sales, operations, and customer success, you will produce content, coordinate events, and support long-term customer advocacy and retention. This position is well suited to someone who enjoys relationship-building, community growth, and driving measurable business outcomes.

Core responsibilities

Shape and implement community engagement plans that boost participation, deepen customer relationships, and support product adoption.
Develop and manage helpful content such as articles, webinars, videos, and learning materials that answer customer questions and promote best practices.
Organize and deliver online and in-person community experiences, including workshops, meetups, webinars, and live Q&A sessions.
Cultivate connections with advocates, influencers, and community leaders to widen the community’s reach and activity.
Partner with Sales, Marketing, Product, Operations, and Customer Success to strengthen onboarding and community programs.
Observe community conversations, user patterns, and engagement trends, then convert insights into recommendations for internal teams.
Measure and share performance results using metrics such as participation, customer satisfaction, NPS, adoption, and broader community health.

Required background and capabilities

A bachelor’s degree in Marketing, Communications, or a similar discipline.
At least 3-5+ years of experience in community management, social media management, customer engagement, or a comparable role.
Demonstrated success in planning and executing community engagement initiatives.
Strong writing and speaking skills, with the ability to adjust messaging for different audiences.
Excellent relationship-building abilities and experience working across teams.
Comfort using community platforms, engagement tools, and analytics software.
Highly organized, with the ability to handle several projects and events at the same time.
Experience with behavioral marketing approaches is an added advantage.

Compensation and benefits

Competitive pay in the range of $50,200 to $85,000.
Medical, dental, and vision coverage.
Retirement options, including 401(k) and IRA plans.
Basic, voluntary, and AD&D life insurance.
Short-term and long-term disability insurance.
Flexible paid time off, including vacation, sick leave, and public holidays.
Paid parental leave, covering maternity and paternity benefits.
Remote work flexibility.
Training and career development support.
Wellness resources.
Opportunity for equity participation.

Application and hiring process

Applications are reviewed through an AI-supported matching process that evaluates candidates against the role’s main requirements. The best-matching applicants are shortlisted and forwarded to the hiring company, which handles interviews, assessments, and final decisions.

Privacy and data use

By applying, you consent to the processing of your personal data for candidate evaluation and sharing with the hiring employer, based on legitimate interest and pre-contractual measures under relevant data protection laws, including GDPR. You may request access, correction, deletion, or objection at any time.

The hiring process may also use AI tools to help review applications, analyze resumes, assess responses, and flag possible inconsistencies or verification signals. These tools support recruitment efforts but do not replace human judgment, and final hiring decisions are made by people.

Community Manager