Senior Mortgage Processor

Company Overview

Guild Mortgage is a nationally recognized mortgage lender that has supported homeownership goals for individuals and families since 1960. With teams operating locally across the country, the organization is centered on clear borrower guidance, responsible loan options, and solutions shaped around real-life needs. Guild is also known for building long-standing relationships with customers, business partners, and employees, with many team members staying for decades. Its culture is collaborative and community-minded, rooted in integrity, accountability, and the idea that homeownership helps strengthen communities. Guild Mortgage is an Equal Opportunity Employer and an Equal Housing Lender, committed to serving a diverse range of borrowers now and in the future.

Role Summary

The Senior Mortgage Processor is a full-time hybrid position based in Dallas, Texas, with the option to work from home part of the time. The role focuses on handling a mortgage loan pipeline from the first application stage through to closing, while ensuring files remain accurate, complete, and compliant with company standards, investor rules, and regulatory requirements.

Key Duties

In this role, you will gather and examine borrower documents, validate income, assets, credit, and collateral, and address any outstanding conditions or inconsistencies quickly and thoroughly. You will work closely with loan officers, underwriters, closers, and external vendors to keep files moving efficiently, while maintaining clear communication with borrowers throughout the process. The position also includes supporting and guiding less experienced processors, spotting ways to improve workflow, and contributing to excellent customer service and timely closings.

Qualifications and Experience

This position calls for extensive background in residential mortgage processing, ideally in a senior or lead role, along with a solid understanding of conventional, FHA, VA, and other widely used mortgage products. A strong grasp of mortgage rules, investor and agency standards, and applicable federal and state regulations such as TRID, RESPA, TILA, and HMDA is important. Candidates should be comfortable using loan origination systems, document imaging tools, and common office software.

Success in this role also requires strong analytical ability, attention to detail, and the skill to evaluate complex financial records, identify discrepancies, and close out file conditions efficiently. Clear written and spoken communication is needed to explain requirements to borrowers and coordinate with internal and external partners. The ideal candidate can manage a large pipeline, organize priorities, and work under firm deadlines in a fast-moving, team-based setting. A customer-first mindset, professionalism, discretion, and commitment to fair lending practices are essential.

Education

A high school diploma or equivalent is required. An associate or bachelor’s degree in business, finance, or a related discipline is preferred.

Additional Information

Experience in the mortgage industry within a regulated, multi-state lending environment is considered a strong advantage.