नोकरीचे वर्णन

Role overview

This is a senior, high-ownership opportunity for a Partner Operations Lead based in Canada. The hiring company is a partner organization, and it will handle applications and all follow-up steps directly.

The role sits at the center of a rapidly expanding partner ecosystem and is focused on building the operational backbone that powers partner-led growth. Instead of simply managing an existing setup, you will design scalable processes, data structures, and workflows from the ground up across Salesforce and partner technology. Success in this position depends on strong ownership, structured thinking, and the ability to bring order to ambiguity by creating repeatable operating models. You will partner closely with Sales Operations, Revenue Operations, and Partnerships teams to maintain clean data, smooth partner experiences, and dependable reporting. Your work will have a direct effect on pipeline visibility, revenue attribution, and how partner performance is measured and improved. This role is highly independent and best suited to someone who performs well in fast-moving, complex environments.

Core accountabilities

Develop and run the full partner operating model, with a focus on scalable systems, accurate data design, and efficient workflows that support partner-driven revenue growth.
Design the partner data structure across Salesforce and Crossbeam, including lifecycle stages, attribution rules, and pipeline tracking from lead stage through to closed-won.
Own the setup and upkeep of partner-related Salesforce objects, fields, automations, and validation rules in coordination with Sales Ops.
Set data standards and review current datasets to find missing information, inconsistencies, and areas where accuracy can be improved.
Create a single reliable source of truth across Salesforce, PRM, Crossbeam, Airtable, and other partner systems.
Lead PRM strategy, platform selection, implementation, and ongoing optimization as the partner program evolves.
Define and standardize key partner processes such as lead submission, deal registration, and co-sell workflows.
Develop automation and AI-supported workflows that improve routing, prioritization, and operational speed.
Embed AI and enablement tools into structured processes to cut manual work and increase visibility.
Build dashboards and reporting systems to monitor partner performance, pipeline contribution, and revenue impact.
Support commission calculations and partner payout reporting with an emphasis on accuracy and timeliness.
Work cross-functionally to keep partner operations aligned with sales execution and overall revenue strategy.

What we're looking for

At least 5 years of experience in Partner Operations, Revenue Operations, or Sales Operations, with direct ownership of systems and workflows.
Demonstrated success in creating operational systems from scratch rather than only maintaining established processes.
Strong hands-on experience with Salesforce, including data modeling, automation, reporting, and dashboard development.
Exposure to partner ecosystem tools such as Crossbeam, PartnerStack, Impartner, Allbound, or similar PRM platforms.
Solid understanding of co-sell programs, partner pipelines, and revenue attribution approaches.
Experience using automation tools such as Zapier, Airtable, or comparable platforms.
Comfort using AI tools such as ChatGPT, Claude, or Nooks to improve operational workflows and efficiency.
Strong systems thinking and the ability to simplify complex processes into scalable structures.
Confidence working through ambiguity and making decisions with a high level of ownership.
Excellent communication skills and the ability to collaborate with both technical and non-technical stakeholders.

Benefits and perks

Remote-first setup with flexibility across global locations.
High autonomy to organize your work around both personal and professional priorities.
Eligibility for a competitive annual bonus or sales incentive plan.
Substantial paid time off, including family bonding leave.
Two paid volunteer or charitable days each year.
Access to international, multicultural teams and cross-border collaboration.
A people-first environment that values recognition and inclusion.
Ongoing learning support through dedicated learning platforms.
The chance to build and scale a global partner operations function from the ground up.

Additional information

The hiring process and final decision-making are managed by the partner company, not by the listing platform. A matching system may be used to help identify candidates whose background best fits the role before the shortlist is passed on for review. Personal data may be processed for recruitment and compliance purposes, including sharing relevant application information with the employer. Automated tools may also support parts of the hiring workflow, but human review remains part of the final decision process.

Data privacy notice

By applying, you acknowledge that your information may be evaluated and shared with the hiring employer under applicable data protection rules, including GDPR where relevant. You may request access to, correction of, deletion of, or objection to the processing of your data at any time. If you want more details about how your information is handled, you can contact the recruiting team.

Partner Operations Lead