Hotel Receptionist

Role overview

Merya Hotels is looking for a Hotel Receptionist to join the front office team in Taif, Makkah, Saudi Arabia. This is a full-time, on-site role based in Al Shafa, Taif, within the hotel operations and front desk function. The position is suited to someone with intermediate experience, typically 1 to 3 years, and the starting salary is SAR 4,000.

About the company

Merya Hotels is a hotel operations and management company that works with properties of different categories and sizes. The company brings 15 years of experience in hotel operation and management.

Responsibilities

• Welcome guests on arrival and help create a strong first impression.
• Handle check-in and check-out procedures accurately and efficiently.
• Respond to guest questions, requests, and complaints in a prompt and professional manner.
• Answer phone calls, manage reservations, and coordinate with other departments.
• Maintain accurate records of guest information and payments.
• Keep the reception area clean, orderly, and guest-friendly.
• Assist with administrative tasks related to front office operations.
• Work with housekeeping and maintenance teams to ensure rooms are ready for guests.

Requirements

• A diploma is required; a diploma in hospitality is preferred.
• Prior experience in a receptionist or front office role is preferred.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks calmly and efficiently.
• Good working knowledge of Microsoft Office applications.
• Professional appearance with a friendly and cooperative attitude.
• Fluency in both Arabic and English, spoken and written.
• Strong organizational ability and close attention to detail.

Additional information

Department: Operations - Front Office. Industry: Hotel operations and management. Experience level: Intermediate (1-3 years). Salary starts at SAR 4,000.

This role is for candidates who are comfortable working in a hospitality environment, supporting day-to-day front desk activity, and coordinating closely with guest-facing and back-of-house teams.