Business Development Representative

About the Company

The company is building an AI-powered conversational commerce platform designed to make customer interactions feel more natural, connected, and effective. The focus is on turning every brand-customer exchange into a meaningful relationship that supports selling, service, and re-engagement throughout the customer journey.

The product vision is centered on three priorities: keeping conversations authentic and on-brand, creating a smooth experience from chat to checkout, and enabling personal one-to-one re-engagement instead of broad, noisy marketing.

This work sits at the intersection of ecommerce and AI, with the goal of helping brands use intelligent agents to improve how people shop and interact with businesses.

Role Overview

This position is for a motivated and flexible Business Development Representative who will help grow outbound pipeline for mid-market and enterprise accounts. The role is one of the earliest customer touchpoints and carries responsibility for building pipeline from the ground up.

You will work closely with the Enterprise Account Executive team, support pipeline targets, and gain direct exposure to the full sales process. The role also offers practical experience with AI-enabled sales tools in a company that actively uses AI across its workflows.

What You Will Be Doing

• Managing outbound prospecting for mid-market and enterprise accounts through calls, emails, and LinkedIn outreach
• Working in close partnership with a paired Enterprise Account Executive on target accounts, pipeline priorities, and lead handoffs
• Researching companies, finding the right decision-makers and stakeholders, and tailoring messaging to improve response rates
• Using AI and sales automation tools to increase efficiency and personalize outreach at scale
• Representing the company at industry conferences and events across North America about 3 to 5 times per year
• Coordinating with Partnerships, Marketing, and Events to uncover new lead sources and outbound angles

What the Company Is Looking For

• Someone early in their career with a strong interest in technology and sales
• A collaborative person who has worked well in team settings, whether through jobs, sports, volunteering, or similar experiences
• A professional who is comfortable with cold outreach and can stay resilient when outreach does not immediately convert
• A coachable and curious self-starter who is motivated to outperform goals
• A competitive, self-directed individual who tracks their own performance and works without needing constant supervision
• A strong communicator who is comfortable engaging senior stakeholders

Preferred Background

• Prior experience in B2B SaaS or another outbound sales environment
• Exposure to ecommerce or brand-building
• Experience in high-ownership, high-effort settings such as volunteering, sports, or hospitality
• A proactive attitude and strong persistence when facing obstacles

Why This Role Is Attractive

• Direct exposure to the enterprise sales cycle from the start
• A realistic and relatively fast path to an Account Executive role, typically within 12 to 18 months
• The chance to work with an AI-first tool stack in a company that actively builds with AI

AI and Work Culture

AI is deeply embedded in day-to-day work here. Teams use premium AI tools such as ChatGPT, Claude, and Granola for research, writing, analysis, coding, and customer experience work. The company also provides an annual learning and development budget to explore additional tools.

Employees are encouraged to share discoveries and workflows internally, with team champions and regular company-wide showcases highlighting new AI ideas and practices. AI is treated as a way to amplify creativity, empathy, speed, and depth of thinking rather than replace them.

Recruitment and Privacy Notice

By applying, you consent to the collection and processing of your personal information for recruiting, workforce planning, and related purposes. The company also references its applicant privacy policy for more details on data use and rights.

Diversity, Inclusion, and Accommodations

The organization states that it is committed to building an inclusive environment where people from all backgrounds, experiences, and perspectives can succeed. If you need support or accommodations during the application or interview process, you may contact the provided accommodations email address.

Compensation

The compensation range for this position is CA$80,645 to CA$101,050.