Analyst - Rosterer

Role overview

This permanent full-time position is based in Ōtautahi/Christchurch and offers a starting salary of $73,045. The role supports Border Clearance Services within Biosecurity New Zealand, helping ensure frontline biosecurity operations are staffed effectively across the Central/South region. The focus is on practical workforce planning, accurate scheduling, and quick response to changes so services can continue to run smoothly.

What you will do

• Keep rosters accurate and aligned with changing operational needs.
• Adjust schedules promptly when unexpected operational issues arise.
• Share clear rostering and staffing insights with managers to support decision-making.
• Look for better ways to improve rostering processes and the tools used to manage them.
• Track, review, and report on roster performance and scheduling measures to improve efficiency and maintain compliance.
• Work alongside frontline leaders and teams to resolve day-to-day operational challenges across multiple sites.

What you will bring

• Composure and good judgement when working under pressure.
• The ability to plan ahead and adapt quickly when priorities change.
• A proactive mindset with ownership of problems and solutions.
• Strong communication skills and the ability to develop trusted working relationships.
• Well-developed organisation skills and strong attention to detail.
• Confidence managing several priorities in a fast-moving environment.
• Experience using data, rostering systems, or workforce planning tools.
• Strong capability in Microsoft Office applications.
• Experience with Power BI, including creating, maintaining, and improving reports and dashboards.
• A genuine service focus, integrity, and commitment to supporting frontline teams.

Why this role matters

This is an opportunity to contribute to work that helps protect Aotearoa/New Zealand at the border. You will gain exposure to workforce planning, analytics, and operational support while working closely with people who make critical decisions every day. The role also offers the chance to improve systems and processes and build transferable skills for government and operational environments.

About the team

Border Clearance Services, part of Biosecurity New Zealand, protects the country’s environment, economy, and people from pests and diseases. The team works across imported goods, craft, mail, passengers, crew, and approved transitional facilities to deliver essential frontline services.

About the organisation

The Ministry for Primary Industries is a large, varied organisation covering both frontline operations and policy work. Its purpose is to grow and protect Aotearoa/New Zealand.

Other information

This is a permanent, full-time role located in Christchurch. Applications close at 11:59pm on Wednesday, 1 July. If you have questions about the role, you can contact shane.gooch@mpi.govt.nz.

External social media and careers references have been omitted.