Supervisor - Loss Prevention

About the Role

This position is for a Loss Prevention & Security supervisor at Delta Hotels and Resorts in Jeddah, Saudi Arabia. The role is scheduled as full-time and is an on-site position. It is a non-management job focused on safeguarding guests, employees, and hotel property while supporting daily security operations.

What You’ll Do

• Patrol the property, secure guest rooms, and help guests with room access when needed.
• Carry out emergency response drills, daily safety and hazard checks, investigations, interviews, and key control audits.
• Track closed-circuit television and alarm systems, and authorize, observe, and record access to restricted areas.
• Support guests and employees during emergencies, including contacting EMS or providing first aid/CPR when required.
• Collect details, complete incident reports, and maintain confidentiality of reports and documents.
• Share information only with authorized individuals and handle disturbances in line with company procedures.
• Address safety hazards, interruptions, complaints, and remove unwelcome persons from the property when necessary.
• Support compliance with alcoholic beverage control regulations and call for assistance using the proper code responses.
• Prepare and provide appropriate paperwork to employees.
• Assist management in training, coaching, and motivating employees, while serving as a role model and a first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company policies, report accidents or unsafe conditions, complete required safety training and certifications, and protect company assets.
• Welcome guests professionally, respond to service needs, communicate clearly, prepare accurate documents, and maintain positive working relationships with the team.
• Ensure quality standards are met and take on other reasonable duties as assigned.

Requirements

• High school diploma or GED equivalent.
• At least 2 years of relevant work experience.
• At least 1 year of supervisory experience.
• No license or certification is required for this role.
• Some states may require additional licensing or registration to be considered for the position.
• Ability to read and verify information in different formats, including small print.
• Capability to inspect tools, equipment, or machines for defects.
• Comfort using computers and/or point-of-sale systems to enter and locate work-related information.
• Ability to move quickly in response to work situations, including running, walking, or jogging.
• Ability to stand, sit, or walk for long periods or an entire shift.
• Physical capacity to lift, carry, push, pull, and place objects up to 50 pounds without help and more than 75 pounds with assistance.
• Manual dexterity to grasp, turn, and handle objects of different sizes and weights.
• Ability to work through narrow, confined, elevated, uneven, slippery, or stairway areas.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

About Delta Hotels and Resorts

Delta Hotels is designed for modern frequent travelers who value a smooth, thoughtfully simplified stay. The brand focuses on delivering the essentials guests need with care, while removing what they do not. Known for warmth, clarity, and control, Delta Hotels helps guests stay focused on what matters most. With a strong presence in Canada, the United Kingdom, and the United States, the brand is expanding globally as part of Marriott International.

Equal Opportunity

The employer is committed to equal opportunity and welcomes applicants from all backgrounds. Hiring decisions are made without discrimination based on protected characteristics, including disability, veteran status, or other legally protected bases.