Sewing Repair Associate

About TUMI

TUMI has been crafting premium business, travel, and performance essentials since 1975. The company’s focus is to simplify life on the move through thoughtful design, strong functionality, and inventive details. Its products are sold worldwide across more than 75 countries and through roughly 2,000 retail locations.

Role Summary

As a Sewing Repair Associate, you will restore and repair bags according to ticket instructions and inspection findings, while meeting TUMI’s quality expectations. The position involves hands-on sewing, use of tools and equipment, careful reconstruction of damaged items, and attention to construction details so finished products are returned in proper condition.

Key Duties

• Review repair tickets carefully and complete bag repairs based on the instructions provided.
• Carry out all required repairs identified by the inspector unless directed otherwise.
• After training, complete sewing repairs at a minimum pace of 5 bags per day.
• Use sewing machines and related equipment as part of the repair process.
• Work with power tools when needed.
• Examine bags closely, with special focus on how the original product was built.
• Rebuild damaged bags carefully to avoid causing additional damage.
• Study the original bag layout to choose the correct reassembly method.
• Measure, mark, and trim panels using scissors so they match the original pattern or damaged panel.
• Install folder attachments when needed for binding and seam tape application.
• Maintain correct seam allowances and stitch lengths.
• Fit zippers properly so length and placement do not distort the bag.
• Mark drill points accurately for handles, screws, speed clips, and wheels.
• Attach web or leather handles and straps.
• Replace damaged zipper sliders.
• Remove worn hytrel or poly corner guards and install new ones.
• Ensure every completed item meets TUMI’s quality standards.
• Lift, push, and pull items weighing up to 25 pounds.
• Sit for extended periods when required.
• Take on additional responsibilities as assigned.

Requirements

• Previous sewing experience is preferred.
• Basic measuring ability is required.

Work Environment and Culture

TUMI describes its workplace as energetic, collaborative, and growth-oriented, with room for individual contribution and career development. Team members are supported through training, tools for success, and a benefits package, while the organization emphasizes innovation, sustainability, philanthropy, diversity, and inclusion.

Values and Additional Information

• TUMI aims to combine quality and innovation with sustainability, including use of recycled materials and a global repair network.
• The company supports charitable efforts focused on wellbeing, vulnerable communities, and environmental protection.
• TUMI states that it is committed to an inclusive workplace where people from all backgrounds are welcomed and respected.
• Pay is determined by factors such as qualifications, relevant experience, and other lawful business considerations tied to the role and location.
• The employer is an equal opportunity organization and does not tolerate harassment, discrimination, or retaliation.