Marketing Designer

About the Company

Fresha is an AI-driven operating platform built for the beauty, wellness, and self-care sector. It supports businesses such as salons, barbers, spas, medspas, fitness studios, and health practices, while also serving consumers who want to discover, reserve, and pay for services locally.

The platform is trusted by millions of users and businesses globally, is used by more than 140,000 businesses and 450,000 stylists and professionals, and has handled over 1 billion appointments so far. Headquartered in London, Fresha operates 15 offices across North America, EMEA, and APAC.

Its ecosystem helps merchants run their operations end to end through appointment booking, point-of-sale, customer record management, marketing automation, loyalty tools, inventory management for beauty products, and team management. The marketplace also helps partner businesses grow revenue through online bookings and automated marketing integrations with major platforms such as Instagram, Facebook, and Google.

Role Overview

Fresha is hiring a Marketing / Multidisciplinary Designer to join its global team during a period of strong growth. This role sits within the Marketing team and partners closely with the Product Design team to deliver brand, marketing, and communication design work.

The position suits someone who is comfortable in a fast-moving environment, can work independently, welcomes challenge, and wants their work to have visible impact. Fresha looks for people with a growth mindset, strong ambition, and the ability to push the quality of the team forward.

What You'll Do

• Shape and evolve the Fresha brand across social ads, email ads, print materials, and trade show or booth environments, while supporting broader marketing design needs.
• Develop creative concepts that extend the brand beyond its logo and produce thoughtful work for both internal and external audiences.
• Work closely with the design team and the Head of Brand & Content Marketing to develop ideas and execute campaigns.
• Apply strong visual design craft to project deliverables and help develop, maintain, and expand design systems and patterns.
• Promote modular design, usability, and accessibility, while also helping define clear design guidelines and standards.
• Take briefs with confidence and move projects forward independently when needed, making informed design decisions along the way.
• Support other related work as required; responsibilities may expand beyond the items listed here.

Working Arrangement

All employees work from the office five days a week to encourage collaboration and face-to-face teamwork.

What Fresha Is Looking For

• Someone who can take ownership of a marketing brief and lead the design process from concept to final delivery with minimal supervision.
• Experience creating high-quality assets across the full marketing mix, including social and email ads, printed collateral, and real-world brand installations or event booths.
• Strong ability to design performance-focused static and motion assets for paid social channels such as Meta, YouTube, and Google.
• Comfort working within an evolving brand rather than fixed guidelines, with the flexibility to iterate quickly as the brand develops.
• Advanced motion design skills and the ability to animate quickly and effectively as part of day-to-day creative work.
• Excellent organisational skills for handling large projects across multiple markets, including moodboarding, version control, localisation, and scalable templates.
• Up-to-date awareness of social trends and culture, along with hands-on use of AI tools, Figma, and Adobe Creative Suite.
• A collaborative mindset, openness to feedback, and the resilience to refine work through constructive critique.
• Bonus advantage: experience writing sharp, effective ad copy to strengthen visual concepts.

Additional Information

Fresha values enthusiasm and learning potential as much as prior experience. Candidates are encouraged to apply even if they do not meet every listed requirement, as the company believes in supporting growth and helping people succeed.

Interview Process

• Screening call with a Talent Team member on Google Meet, lasting 30 minutes.
• First stage: a design task completed in Figma.
• Final stage: an in-person interview with the Head of Brand and Content Marketing, VP of Design, and Brand Design Lead, lasting 45 to 60 minutes.

The company aims to complete the interview process and share feedback within two weeks. Applications are reviewed manually by the talent team. While responses are typically assessed within seven days, the volume of applications may occasionally extend this timeline.

Inclusive Hiring

Fresha is building a workplace where people from all backgrounds feel welcome, supported, and able to contribute fully. All applicants are given fair consideration for employment, regardless of race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or other legally protected characteristics relevant to the hiring location.

If you need accessibility support during the interview process or after joining, Fresha asks that you share those requirements so they can provide appropriate assistance.

AI in Recruitment

Fresha may use AI tools to assist with parts of the hiring process, including application review, resume analysis, and checking responses for possible inconsistencies or verification signals. These tools support the recruitment team but do not replace human judgment. Final hiring decisions are made by people. Candidates seeking more information about data processing can contact the company directly.