Maintenance Technician

Role Overview

This full-time, non-management maintenance position is based in Doha, Qatar, within the Engineering & Facilities function. The role focuses on keeping guest areas, building systems, and equipment operating safely and efficiently while delivering the service quality expected in a luxury hospitality environment.

Key Duties

• Handle guest repair requests promptly and work with guests or customers to resolve maintenance concerns.
• Carry out preventive upkeep on tools, kitchen equipment, and mechanical-room equipment, including cleaning and lubrication.
• Inspect tools, equipment, and machinery visually to spot issues early.
• Move and carry maintenance equipment such as tools and radios as needed.
• Find, identify, and operate shut-off valves for equipment and building utilities.
• Keep maintenance inventory updated and request parts and supplies when required.
• Share daily work updates and open issues with other shifts using approved communication tools and standards.
• Apply working knowledge, or build working knowledge, across air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic controls, carpentry, finish work, kitchen equipment, vehicles, energy conservation, and general building systems.
• Complete surface preparation, painting, minor drywall repair, wood trim touch-ups, light bulb replacement, A/C filter changes, and full cleanup of the work area afterward.
• Test, diagnose, and perform basic repairs on equipment, plumbing fixtures such as toilets and drains, electrical items including lamps, switches, outlets, extension cords, vacuum cleaners, and internet devices.
• Program televisions and complete general housekeeping and engineering inventory tasks.
• Use the Lockout/Tagout process before starting maintenance work.
• Repair interior and exterior landscaping elements and outdoor sprinkler systems.
• Use basic computer skills to enter air-handler schedules and adjust temperatures.
• Perform additional job-related duties as assigned.

Standards, Safety, and Conduct

• Follow company policies, safety rules, and security procedures at all times.
• Report maintenance defects, safety risks, accidents, and injuries without delay.
• Complete required safety training and certifications and store flammable materials correctly.
• Maintain a neat, professional appearance and protect confidential company information.
• Safeguard company property and assets.
• Welcome guests in line with brand standards, respond to their needs proactively, assist guests with disabilities, and show genuine appreciation.
• Work respectfully with team members, contribute to shared goals, and communicate clearly and professionally.
• Meet quality standards and expectations in all tasks.
• Be able to move, lift, carry, push, pull, and position items up to 50 pounds independently, and heavier items with help.
• Climb stairs, service ramps, and ladders; bend, twist, stoop, reach overhead and below the knees as needed.
• Use computers to access and record work-related information.

Preferred Background

• High school diploma or GED preferred.
• Some hands-on experience in general maintenance, including exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance is an advantage.
• No previous supervisory experience is required.
• A valid driver’s license is required.

About the Employer

The organization is committed to equal opportunity and values a workforce made up of diverse backgrounds, talents, and experiences. It promotes a respectful, inclusive environment and does not discriminate on protected grounds such as disability or veteran status. The brand culture emphasizes thoughtful service, excellence, and a strong standard of hospitality.

Brand Philosophy

Working here means joining a globally recognized luxury hospitality team that is focused on creating memorable guest experiences through creativity, care, and genuine service. Team members are encouraged to grow their skills, uphold the brand’s standards, and take pride in contributing to an exceptional workplace and guest experience.