Housekeeping Executive

Role Overview

This position sits within the Housekeeping & Laundry function at a luxury hospitality property in Goa. The role focuses on maintaining room and public-area quality, coordinating housekeeping activity, and supporting smooth day-to-day operations at the hotel.

Key Duties

• Check guest rooms, common areas, pool areas, and other spaces after cleaning to confirm that standards have been met.
• Review occupied, departing, and sold-room reports, confirm room status, identify discrepancies, and prioritize cleaning work accordingly.
• Support housekeeping leadership with daily operational coordination.
• Serve as a point of contact between Housekeeping, Engineering, Front Office, and Laundry teams to keep work aligned.
• Track and resolve room-status inconsistencies with the Front Desk.
• Prepare, share, and communicate updates to room assignments.
• Pass on unresolved items and shift updates to the incoming team.
• Complete all required documentation and paperwork accurately.

Supervisory & Team Support

• Assist management with hiring, onboarding, training, scheduling, performance review, counseling, discipline, and team motivation.
• Coach employees to help maintain service quality and operational consistency.

Standards, Safety & Conduct

• Follow company policies, safety rules, and security procedures at all times.
• Report maintenance issues, hazards, accidents, or injuries promptly.
• Complete required safety training and certifications.
• Maintain a neat, professional appearance and protect confidential information and company assets.
• Greet guests according to brand standards, respond to service needs, assist guests with disabilities, and express appreciation professionally.
• Communicate clearly and respectfully with colleagues, building positive working relationships.
• Meet quality and service expectations consistently.

Physical & Technical Requirements

• Be able to lift, move, carry, and place items up to 55 pounds without help and heavier items with assistance.
• Push and pull loaded housekeeping carts and related equipment over slopes and uneven surfaces.
• Reach overhead and below knee level, and perform bending, twisting, pulling, and stooping movements.
• Remain standing, sitting, kneeling, or walking for long periods throughout the shift.
• Handle objects of different sizes and weights with good coordination and dexterity.
• Use computers and/or point-of-sale systems to enter and find work-related information.
• Read and verify information visually, including small print.

Additional Information

Job number: 26076534. Job category: Housekeeping & Laundry. Location: 438 1 34 Mobor, Goa, India, 403731. Schedule: Full Time. Remote work: No. Position type: Non-Management.

Qualifications

Applicants should have a high school diploma or G.E.D. equivalent. The role calls for at least 1 year of related work experience and at least 1 year of supervisory experience. No license or certification is required.

Equal Opportunity Statement

The employer states that it is an equal opportunity organization and welcomes candidates from diverse backgrounds, including those protected by applicable law such as disability and veteran status.

About the Brand

The property is part of a luxury hospitality brand known for elegant service, attention to detail, and a refined guest experience. The brand emphasizes bespoke service, classic sophistication, and modern style across its global portfolio.