Executive Vice President, Managed Services

About the company

Miratech is a global IT services and consulting organization that connects enterprise-scale delivery with start-up style innovation. The company supports digital transformation initiatives for major enterprises around the world and works with both large and smaller clients to remain adaptable while staying at the forefront of technology. Since 1989, its values-led approach and focus on relentless performance have helped more than 99% of engagements meet or exceed scope, schedule, and/or budget targets.

With operations spanning 5 continents and more than 25 countries, Miratech employs nearly 1,000 full-time professionals and has an annual growth rate above 25%.

Role summary

The Executive Vice President, Managed Services will shape and execute the long-term growth plan for the Managed Services business line. The position carries responsibility for revenue expansion, profitability, service direction, customer success, and the ability to scale operations. The leader will also work to strengthen the commercial approach, improve efficiency, and grow the function in line with the company’s broader objectives.

Responsibilities

• Create and drive short- and long-range strategic, commercial, and financial goals for Managed Services, ensuring they support the company’s overall growth plan.
• Establish Managed Services as a distinct business line and grow it in a sustainable way through revenue generation, margin improvement, operational discipline, and customer value creation.
• Own business results, including recurring revenue growth, profitability, forecasting, financial planning, operational efficiency, and governance around investments.
• Design business plans, operating structures, commercial frameworks, and investment priorities in coordination with Sales, Delivery, Finance, and other teams.
• Expand the business through repeatable managed service offerings, standardized procedures, automation, and well-defined client management practices.
• Oversee the full customer journey, from commercial conversion and onboarding through delivery, renewals, expansion, and ongoing customer success.
• Take on additional responsibilities as needed, provided they align with the intent of the role.

Requirements

• Proven ability to own or strongly influence P&L outcomes, including revenue growth, profitability, forecasting, investment choices, and scaling operations.
• Substantial background in IT services, managed services, cloud services, consulting, digital transformation, enterprise technology, or a comparable business model.
• Experience creating and scaling commercial offerings, packaged services, managed service operating models, or recurring revenue businesses.
• Solid knowledge of customer lifecycle management, including enterprise selling, strategic account expansion, renewals, customer success, and executive-level stakeholder engagement.
• Strong leadership, communication, negotiation, and decision-making capabilities, with the ability to influence senior leaders and guide cross-functional teams.

Perks and benefits

• Join a high-performance culture backed by a 99% project success rate and more than 30% year-over-year revenue growth.
• Receive a competitive compensation and benefits package that includes health insurance, language courses, and relocation support.
• Work remotely with flexibility through a fully remote-first culture.
• Access professional growth opportunities such as certifications, mentorship, talent investment programs, internal mobility, and internship opportunities.
• Contribute to high-impact work for leading global clients and help influence the future of industries.
• Be part of a multicultural, inclusive, and supportive environment with open communication and regular team-building social events.
• Support a business committed to social sustainability through IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
• The employer is an equal opportunity organization and provides consideration without discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or other protected status under applicable law.

Additional information

This role is offered in a remote setup. No salary figure, vacancies count, or start date were specified in the source information.