E-Commerce Specialist

Role overview

We are seeking an E-Commerce Specialist in Dublin to support the expansion and day-to-day performance of digital commerce across strategic third-party partners, as well as Europe E-Commerce markets including the UK, Germany, Italy, France and Spain, along with International E-Commerce. Reporting to the E-Commerce Associate Manager, this role focuses on improving sales performance, strengthening brand presentation, and delivering a smooth customer experience across all assigned channels.

Business partner management and performance

• Act as the main operational and commercial contact for key e-commerce partners, building strong working relationships that support commercial targets and brand exposure.
• Improve and standardise processes for product launches and ongoing partner operations to make workflows more efficient.
• Review partner websites regularly to confirm brand standards, content correctness and user experience quality, and flag or resolve issues with IT teams or partners when needed.
• Support buying and order-related activities so stock levels remain accurate, product availability stays strong and assortments remain relevant to the market and business goals.

E-commerce operations and visual merchandising

• Manage the full product catalogue presence across partner platforms, including uploading new items and checking that imagery, pricing, descriptions and all supporting assets are complete and accurate.
• Maintain stock consistency across digital channels and remove out-of-strategy creations on time.
• Apply digital merchandising practices so products are presented effectively, with attention to seasonal items, new launches and important collections, always following brand and visual standards.
• Ensure partner content remains locally relevant, factually correct and consistent with brand identity.

Performance tracking and optimisation

• Monitor site performance each day across direct, cross-border and partner channels to identify ways to improve KPIs, sales trends and user experience.
• Contribute ideas and inputs for future EU and international e-commerce growth across all managed channels.

Reporting, insights and market analysis

• Track and report on sales, traffic and key metrics such as conversion, engagement and drop-off across direct and partner channels, turning findings into practical actions to improve conversion and performance.
• Research market trends, benchmark competitors and study customer behaviour to uncover opportunities and best practices.

Cross-functional collaboration

Work closely with internal and external stakeholders across merchandising, marketing, sales, IT and supply teams to coordinate e-commerce activities and ensure smooth execution across direct and partner channels.

Profile and required capabilities

• A bachelor's degree in business, marketing, e-commerce or a related discipline.
• At least 2 years of experience in e-commerce, ideally including management of both e-commerce and third-party platforms.
• Strong practical experience with web analytics tools, particularly Google Analytics.
• Advanced Excel and Power BI skills for analysis, data handling and reporting.
• Experience in fashion, luxury, retail or lifestyle environments is strongly preferred.
• Knowledge of Salesforce Commerce Cloud (SFCC) is considered an advantage.
• Self-driven, proactive and able to manage multiple priorities with a strong sense of accountability.
• Analytical mindset with the ability to turn data into clear action plans.
• Solutions-focused approach and strong communication skills.
• Comfortable working collaboratively and building effective relationships.
• High attention to detail and a commitment to accuracy.

Additional information

This role requires a candidate who can balance commercial delivery, operational precision and cross-team coordination across multiple digital markets and partner environments.