ജോലി വിവരണം

Role overview

This temporary, full-time position is scheduled to end on September 30, 2026. The role supports day-to-day customer service and administrative operations with a strong focus on accurate data handling, office coordination, and record management.

What you will do

Handle incoming calls by answering, screening, and routing them to the right team member.
Maintain computer-based and paper file systems, and perform periodic checks to confirm records are complete and accurate.
Enter, update, and organize information in databases and other systems.
Follow software instructions, data entry procedures, and supervisor guidance carefully and consistently.
Input information from forms and documents, then compare outputs such as reports and printouts for accuracy.
Keep customer and delivery records updated so they can support operations.
Track counts, totals, and reconciliations as needed.
Work regularly with the Finance Department to provide and process data related to questions, issues, software needs, procedures, and services.
Review data for missing or incorrect details and coordinate with a supervisor to obtain corrections or additional information.
Manage statistical records using the appropriate database or software and prepare reports for the Food Services program.
Build, maintain, and refresh files, databases, records, and recurring internal reporting documents.
Support the Transit Director with marketing-related activities.
Keep processed records accurate, organized, and securely stored.
Provide high-quality customer service at all times.
Protect the confidentiality of staff, client, and program information.
Operate common office equipment such as copiers, scanners, fax machines, multi-line phones, voicemail systems, and personal computers.
Travel on agency business when needed using reliable transportation.
Maintain dependable attendance and punctuality.
Work evenings and weekends when the job requires it.
Carry out additional duties as assigned.

Qualifications and requirements

High school diploma or GED is required.
College-level coursework in Business Administration, Finance, Accounting, or a similar area is preferred.
At least 2 years of related experience in clerical work, data entry, or a similar role using Microsoft Office Suite.
Ability to work remotely with a secure internet connection.
Working knowledge of administrative procedures, file management, transcription, forms design, and general office terminology.
Experience creating and maintaining spreadsheets and using data for progress reporting.
Strong command of Microsoft Office Suite and related business tools.
Ability to type at least 35 words per minute.
Ability to use 10-key data entry.
Strong organizational skills and effective verbal and written communication.
Self-motivated and able to complete assignments with limited supervision.
Willingness to work non-traditional days and hours to meet position needs.
COVID-19 vaccination is required within 60 days of hire unless a religious or medical exemption is approved.
Must have a valid California driver’s license, dependable transportation, auto insurance that meets state requirements, and agency-carrier insurability for driving agency vehicles.

Work schedule and environment

The regular schedule is 8:30am to 5:00pm, for 7.5 hours per day. The role may require evenings, weekends, and occasional travel. The work environment is generally moderate in noise, with occasional exposure to outdoor weather conditions. Physical duties may include standing, walking, sitting, reaching, climbing, stooping, kneeling, crouching, crawling, and lifting up to 25 pounds regularly and up to 50 pounds occasionally.

Additional information

There are no supervisory responsibilities for this position. Reasonable accommodations may be made for qualified individuals with disabilities. The job summary is intended to describe the general nature of the work and should not be considered a complete list of duties, responsibilities, or skills. Employment terms may change at the organization’s discretion.

Data Support Technician