Cash & Bank Application Analyst

Role summary

This position acts as the key liaison for Treasury and plays a central role in banking support, cash forecasting, account administration, reconciliations, and billing-related cash application activities. The role also supports cash management controls, reporting, and process improvements while helping ensure accuracy across treasury and accounting operations.

Primary responsibilities

• Serve as the main contact point for Treasury on banking matters and relationship management.
• Provide banking administration support, including setting up new accounts, maintaining existing accounts, and managing user access.
• Assist with cash forecasting and provide inputs to the Treasury team for short- and longer-term cash flow planning.
• Support execution of cash management activities and keep banking records and actions current.
• Help interpret Treasury reports and maintain Treasury systems.
• Ensure bank reconciliation practices, procedures, and controls align with company policy and accepted accounting standards.
• Maintain complete and accurate files and supporting documentation in line with internal policy.
• Handle incoming customer receipts and investigate unidentified, unapplied, and misapplied payments.
• Process credit and debit memos and support customer payment-related inquiries from service and collections teams.
• Transfer daily lockbox deposits to customer accounts and support chargeback processing.
• Receive, import, and interface bank files into cash management systems.
• Prepare daily and periodic bank reconciliations and record related adjusting entries.
• Generate cash flow, currency hedge, and other treasury-related reports.
• Contribute data for Finance analysis, operating reviews, and modelling.
• Identify gaps, process improvements, discrepancies, and potential fraudulent transactions, then help resolve them.
• Support billing operations by coordinating with customers and the Order Management team to ensure timely billing and query resolution.
• File final bills in the document management system and track disbursements for billing purposes.
• Handle recharges, file closures, VAT rate updates, and the creation of credit notes and partial credit notes.
• Ensure all billing documents are received by Accounts by month-end.

Required qualifications and experience

• A bachelor’s degree in Finance, Accounting, or an equivalent qualification is required.
• At least 2 years of experience in a comparable role is expected.
• Background in Treasury, cash management, and multi-currency environments is important.
• Solid understanding of billing processes is needed.
• Experience with cash applications, preferably in a BPM or services setting, is an advantage.
• Working knowledge of ERP platforms and Microsoft Office tools, especially Excel and Word, is required.
• Familiarity with banking systems used in the relevant geography is necessary.

Key skills and attributes

• Strong attention to detail and accuracy
• Analytical thinking and sound financial judgment
• Understanding of cash management controls, procedures, and governance
• Ability to work independently and resolve issues effectively
• Clear verbal and written communication skills
• Team-oriented mindset with strong interpersonal and coordination skills
• Good organization, prioritization, and time management
• Proactive, self-directed approach with ownership of work
• Commitment to continuous improvement
• Problem-solving capability and process awareness

Additional information

This role is based in Kingston, Kingston, Jamaica and is structured as a full-time, onsite position.