Business Process Consultant

Overview

DBiz is hiring a Business Process Consultant to help drive AI adoption and strengthen AI literacy across a range of business functions. In this role, you will collaborate with stakeholders, industry partners, and internal teams to shape and deliver practical programmes that build capability and support real-world adoption of AI.

What you will do

• Contribute to the creation of AI learning content such as curricula, playbooks, and practical guidance for the responsible use of AI.
• Help design and run enablement initiatives including clinics, bootcamps, workshops, and community-focused programmes.
• Lead interactive learning sessions and workshops for different business functions.
• Keep learning resources current so they reflect changes in AI tools and working methods.
• Organise communities of practice, open office hours, and engagement sessions that encourage adoption.
• Develop clear change stories and communication tailored to different teams and business contexts.
• Spot barriers to adoption, such as data security concerns or low readiness among people, and escalate them with suggested solutions.
• Support partnerships with external organisations and training providers to improve capability-building outcomes.
• Coordinate trainers and subject-matter experts to ensure smooth programme delivery.
• Monitor programme performance, including participant numbers and satisfaction results.
• Assist with after-action reviews, impact evaluations, and leadership reporting.
• Maintain programme data and dashboards to identify trends and useful insights.

Requirements

• Minimum of 2 years’ experience in programme management, learning and development, capability building, or a similar area.
• Practical exposure to AI productivity tools, such as generative AI applications.
• Ability to explain AI concepts in a way that works for non-technical audiences.
• Strong presentation, communication, and facilitation skills, with experience working with varied stakeholder groups.
• Highly organised and attentive to detail, with the ability to manage several workstreams and stakeholders at once.
• A proactive, collaborative team player who takes ownership of outcomes.
• Curious and adaptable, with an interest in new AI technologies and their business use cases.
• Comfortable working in a fast-changing environment and able to stay resilient and flexible.
• Exposure to business transformation is preferred.
• Awareness of Responsible AI principles is an advantage.
• Experience with change management frameworks such as ADKAR or Prosci, or with agile ways of working, is useful.
• Ability to work with data and basic analytics to assess programme effectiveness is preferred.
• Training, facilitation, or project management certifications or hands-on experience, such as Training of Trainers, Agile/Scrum, or PRINCE2, are a plus.

Additional Information

This is a full-time, onsite role based in Singapore, Singapore. The position focuses on building capability, supporting programme delivery, and strengthening AI adoption across business functions.