Assistant Manager

Role overview

O.P. Jindal Global University (JGU) is looking for an Assistant Manager to support day-to-day business operations and help keep teams, processes, and service standards running smoothly at its Sonipat, Haryana location.

Key responsibilities

• Support the Manager in handling everyday operational work.
• Guide team members and provide active supervision when needed.
• Maintain strong customer experience standards and work toward high satisfaction levels.
• Review staff performance and share helpful feedback for improvement.
• Address customer concerns calmly and work toward practical resolutions.
• Coordinate schedules, attendance tracking, and workflow planning.
• Assist with recruitment, onboarding, and training of employees.
• Keep inventory, records, and routine reports up to date.
• Follow company policies and safety requirements consistently.
• Contribute to meeting sales goals and operational targets.

Skills and qualifications

• A bachelor’s degree is preferred, or relevant equivalent experience.
• Prior exposure to supervision or team leadership is desirable.
• Strong verbal and written communication skills are needed.
• Good coordination, planning, and multitasking abilities are important.
• Capability to solve problems and make sound decisions.
• Comfort with basic computer use, including MS Office and reporting tools.
• Ability to perform effectively in a fast-paced, high-pressure environment.

Additional information

This is a full-time, onsite position in Sonipat, Haryana, India.