Account Executive

About the Company

The Missing Link is a highly awarded Australian IT services provider, now part of Infosys. For nearly three decades, the business has supported organisations with advanced Cyber Security, IT & Cloud, and Automation solutions. With a team of 200+ people and a workplace culture centered on inclusion, innovation, and meaningful impact, it aims to provide an environment where employees are supported, trusted, and able to develop.

The company describes itself as the bridge between current business challenges and future goals.

Role Overview

An experienced Account Executive is sought to join the Infrastructure and Cloud sales function in Melbourne. The role suits someone with a strong background in IT sales and a proven ability to develop client relationships while promoting multi-vendor solutions, consulting services, and managed service offerings.

You will work in a driven and energetic team, with access to ongoing support, training, and development in a flexible workplace.

Key Responsibilities

• Maintain and grow relationships with both existing and prospective clients, with a focus on winning new business in the mid-market segment of 100 to 1,000 seats.
• Create and deliver strategic account and territory plans designed to achieve quarterly and yearly sales targets.
• Partner with marketing, pre-sales, technical teams, and strategic vendors to build and manage a healthy pipeline for products, services, and managed services.
• Present the company’s solutions to C-level leaders and other senior stakeholders in a clear, value-focused way.
• Spot customer challenges and connect them to solutions across Cloud, Connectivity, Networking, Security, Datacentre, Productivity, and Backup & Recovery.
• Approach customer needs with honesty and transparency while staying responsive and proactive.
• Remain self-driven, enthusiastic, and quick to respond.

Requirements

• At least 5 years of experience in IT sales.
• Proven success in selling large and complex technology solutions at the mid-market level.
• Strong commercial judgement, along with creative selling and negotiation ability for complex situations across different stakeholder levels.
• A strong commitment to building long-term client relationships and delivering excellent service.
• Self-motivation, strong interpersonal ability, and excellent communication skills.
• A high level of professionalism, strategic thinking, and good planning and organisation skills.

Benefits

• Competitive base pay plus an uncapped commission plan.
• Opportunity to work with in-demand, high-impact cybersecurity offerings.
• A supportive and collaborative environment backed by strong technical expertise.
• Continuous training and professional growth in a fast-expanding industry.
• Clear opportunities for career progression in a performance-driven business.

Additional Information

The role is based in Melbourne, Victoria, Australia and is a full-time onsite position. The opportunity includes support, training, and development within a flexible working environment.