Senior Services Division Manager

Position Summary

Lead, organize, and oversee the section managers within the Department of Senior Affairs. This role is responsible for senior citizen, volunteer, nutrition, and transportation programs, along with related events, services, and activities. It also involves coordinating work with other divisions, city departments, and external agencies, while providing advanced administrative support to the Director of Senior Affairs.

Job Scope

The job description provides a broad overview of the typical duties associated with this classification, but it does not cover every task that may be assigned.

Education and Experience

Education and relevant experience may be substituted on a one-to-one basis where they directly relate to the minimum qualifications.

A bachelor's degree from an accredited college or university in social services, public administration, or gerontology is required, along with seven years of experience in social services, senior or recreation program management, or public administration. This experience must include four years in a supervisory role.

Additional Requirements

Applicants must have a valid New Mexico Driver's License, or be able to obtain one by the date of hire. A City Operator's Permit (COP) must also be obtained within six months of the hire date.

Knowledge, Skills, and Abilities

The position calls for knowledge of senior citizen nutrition and transportation services, operational coordination of nutrition and transportation programs, and senior or recreation community outreach programs. It also requires familiarity with gerontology, dietary guidelines, facilities and equipment repair methods, computer systems and procedures, program development, food service management, transportation operations, municipal budgeting, supervision, training, performance evaluation, and relevant federal, state, and local laws and regulations.

The role requires the ability to plan and coordinate staff work, design and deliver recreational and nutritional programs for older adults, hire and evaluate employees, review program and policy needs, address community and organizational concerns, establish division goals and procedures, prepare administrative, financial, and grant reports, manage large budgets, solve operational problems, evaluate alternative approaches, research service delivery improvements, apply policy and legal requirements, communicate effectively, and maintain productive working relationships. The selected candidate must be able to perform the essential functions of the job with or without reasonable accommodation.

Working Conditions

Applicants should be able to carry out all essential duties of the position, with or without reasonable accommodation.