Senior Community Manager

Role overview

This opportunity is being shared on behalf of a partner organization that will handle all applications and the following stages of the process. The employer is seeking a Senior Community Manager who can work from Saudi Arabia in a remote setup.

This is not a conventional community role. Instead, it centers on architecting and guiding a connected ecosystem of contributors, enterprise customers, partners, and users. The position is focused on shaping how different stakeholder groups interact and generate shared value within a layered network.

The role is intended for someone who can strengthen trust, cohesion, and long-term engagement across a global ecosystem built on relationships rather than short-term transactions. It requires a strategic approach to designing structures that help communities grow in value, loyalty, and connectivity over time.

The working environment is deeply analytical and systems-driven, calling for both strong interpersonal judgment and design-oriented strategic thinking. You will work closely with senior leaders to uncover growth opportunities, improve ecosystem health, and enhance interactions across the network.

Overall, this is a high-impact position for a professional who sees modern community work as the design of scalable human networks.

Key responsibilities

• Shape the ecosystem framework, including the ways users, contributors, clients, and partners connect and create mutual value.
• Design and sustain relationship strategies that deepen trust and engagement across multiple stakeholder groups.
• Spot ecosystem risks, sentiment changes, and trust gaps early, then respond with clear communication approaches.
• Develop feedback loops between the community and the product team, turning ecosystem insights into practical recommendations for leadership.
• Build rituals, recognition practices, and storytelling structures that strengthen identity and belonging.
• Support expansion decisions by assessing new segments and markets through the lens of community and network dynamics.
• Work with leadership to improve resilience, limit fragmentation, and increase retention and loyalty across the ecosystem.

Requirements

• 6 to 10+ years of experience in community management, ecosystem leadership, or network-focused roles.
• Background in multi-sided environments such as marketplaces, SaaS ecosystems, or distributed networks.
• Ability to build and maintain strong relationships across diverse groups, including enterprise and grassroots communities.
• A strategic perspective with a solid understanding of network effects and ecosystem behavior.
• Comfort working with engagement, retention, and ecosystem health data.
• Excellent communication skills for both executive-level and community-level audiences.
• Experience using community insights to influence strategy or product decisions.
• Strong ownership and the ability to work independently in complex settings.
• High emotional intelligence paired with structured, systems-level thinking.

Perks and benefits

• Competitive pay based on experience.
• Flexible, remote-friendly work arrangement.
• Chance to influence a high-impact global ecosystem.
• High ownership and meaningful strategic decision-making responsibility.
• Collaborative, purpose-driven, and intellectually engaging culture.
• Exposure to international, multi-stakeholder network dynamics.
• Strong career growth potential in a senior ecosystem leadership role.
• Direct input into product, strategy, and organizational direction.

Additional information

This role is managed by the hiring partner directly after shortlist selection. Applications are reviewed through an AI-supported matching process that helps identify candidates who align with the position’s core requirements. Final evaluation, interviews, and assessment steps are conducted by the employer’s internal team.

By applying, candidates acknowledge that their personal data may be processed for recruitment evaluation and shared with the hiring employer where relevant, in line with applicable data protection laws. AI tools may also be used to assist parts of the screening process, including resume review and response analysis, while final hiring decisions remain human-led.