Sales Coordinator

Company overview

Red Dot Distribution is a technology distribution business focused on supporting digital growth across emerging markets. Its work spans East Africa, SADC, and the Middle East, with operations built around reliable coordination, efficient fulfilment, and strong support for sales teams. The company partners with leading global brands such as Microsoft, Lenovo, HPE, Kaspersky, APC, Canon, and Epson to deliver technology solutions that help businesses innovate and grow.

The role sits at the centre of day-to-day operations, helping ensure that customer interactions, deliveries, and internal coordination run smoothly. In this position, you will contribute to operational accuracy, sales support, and overall efficiency in an environment where precision and teamwork are essential.

Role summary

The Sales Coordinator will assist the sales function in managing a high volume of product distribution, with a strong focus on laptops and related IT hardware. The position is responsible for keeping communication clear between vendors, resellers, and internal teams so that sales activity, order flow, and customer service remain efficient and well organized.

Key responsibilities

• Handle sales orders from quotation stage through to delivery, ensuring records are accurate and orders are completed on time.
• Keep track of inventory levels, coordinate with warehouse staff, and help balance stock availability with customer demand.
• Serve as a communication link for suppliers and channel partners by sharing updates on pricing, promotions, and product availability.
• Support quotation preparation, including competitive pricing, volume-based discounts, and conversion using USD exchange rates where needed.
• Prepare regular sales reports covering performance, pending balances, and pipeline progress on a weekly and monthly basis.
• Monitor customer credit arrangements, confirm payroll deductions when relevant, and flag outstanding balances denominated in USD.
• Track loan and credit approval requests, follow up on turnaround times, and escalate cases where approvals are delayed.

Qualifications and experience

A bachelor’s degree in Business, IT, or a related discipline is required. The ideal candidate will bring 2 to 4 years of experience in IT distribution or sales coordination, along with practical exposure to selling volume products such as laptops, desktops, and printers.

Skills and competencies

• Strong command of MS Excel, ERP platforms, and CRM tools.
• Excellent written and verbal communication skills.
• Well-developed planning and organizational ability.
• Sharp attention to detail and solid analytical thinking.
• Comfort working with multiple stakeholders and tight deadlines.
• Understanding of currency conversion and USD rate application.
• Collaborative mindset with a proactive approach to solving issues.

Additional information

This is a full-time, onsite position based in Nairobi County, Kenya.

No salary or stipend details were provided for this role.