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Overview
IBM Consulting focuses on long-term client partnerships and global collaboration. In this role, you will work with organizations across multiple industries as they advance their hybrid cloud and AI initiatives. Backed by IBM technology, strategic partnerships, and Red Hat, you will help deliver meaningful business impact. The environment encourages curiosity, innovation, and a growth mindset, while also valuing empathy and long-term career development.
Role Summary
As a Package Specialist in SAP Business Transformation Management (BTM), you will help keep SAP BTM solutions running smoothly while supporting process improvement, system effectiveness, and user adoption. The role involves working with tools such as Signavio, LeanIX, and WalkMe to maintain process models, manage architecture information, and enable digital adoption.
Key Responsibilities
- Keep process models and related insights current in Signavio by applying approved change requests and ensuring business processes are represented accurately.
- Maintain enterprise architecture records and application portfolios in LeanIX to support the organization’s wider IT environment.
- Use WalkMe to improve digital adoption by delivering in-application guidance and a better end-user experience.
- Work with stakeholders to spot opportunities for improvement and carry out changes that strengthen business processes and IT systems.
Required Technical Expertise
- Hands-on experience maintaining SAP Business Transformation Management solutions with tools such as Signavio, LeanIX, and WalkMe.
- Strong ability to revise process models and insights in Signavio based on change requests with high attention to detail.
- Practical knowledge of maintaining enterprise architecture and application portfolios in LeanIX.
- Experience supporting digital adoption through WalkMe and delivering contextual user guidance.
- Capability to partner with stakeholders and implement improvements that enhance processes and systems.
Preferred Experience
- Working knowledge of SAP BTM toolsets, including Signavio, LeanIX, and WalkMe, with an understanding of how they connect within an enterprise environment.
- Familiarity with enterprise architecture management and application portfolio oversight.
- Exposure to digital adoption practices and in-app support tooling.
Education
A master’s degree is preferred for this position.
Additional Information
This is a full-time, onsite role based in Coimbatore, Tamil Nadu, India. No stipend, salary, joining date, or application deadline was specified in the source.