기음
IT Support Officer (Entry / Junior Level)
Centres Spécialisés de l'Obésité Ile-De-France
Australia · 정규직
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- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 2주 전
- 작업 모드
- 사무실에서
- 적임
- Candidates with a junior-level interest in IT support who have basic technical knowledge, good communication skills, and a willingness to learn can apply. Prior education, certifications, internships, or project experience in IT are beneficial but not compulsory.
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직무 설명
Role overview
The organization is looking for a motivated junior IT Support Officer to help keep day-to-day technology operations running smoothly. This full-time, on-site position involves assisting users, maintaining devices and systems, and resolving technical issues across hardware, software, and network resources. It is well suited to someone who enjoys problem-solving and wants to build experience in a hands-on technical support environment.
Key responsibilities
- Provide first-line assistance for issues related to computers, software, and networking.
- Identify and resolve faults involving printers, connectivity, and desktop or laptop devices.
- Set up, install, and maintain workstations, portable computers, and connected peripherals.
- Help manage user accounts, including access permissions and password-related requests.
- Track IT equipment and help ensure systems remain reliable and perform well.
- Log, monitor, and close support tickets within appropriate timeframes.
- Assist with software deployment, updates, and routine maintenance tasks.
- Support the upkeep of IT inventory records and technical documentation.
Required skills and experience
- Fundamental understanding of computer systems, hardware components, and networking basics.
- Working knowledge of Windows operating systems and commonly used office productivity tools.
- Strong ability to diagnose issues and work through technical problems methodically.
- Clear communication skills and a service-oriented approach when supporting users.
- Ability to juggle several requests and decide priorities effectively.
- Well-developed attention to detail and solid organizational habits.
- Interest in learning new technologies, tools, and support processes.
- Background in IT studies, certifications, internships, or related projects is helpful, but not mandatory.
What the employer offers
- A positive, team-based work environment with collaborative support.
- Practical exposure to a range of IT systems, tools, and infrastructure tasks.
- Training and development opportunities to strengthen technical capability.
- Real-world experience in technical support and operational IT work.
- Opportunities for growth and advancement within the company.
- Competitive pay and a comprehensive benefits package.