Founder's Associate (Project Management and Operations)

About the company

Aleph Technologies is an early-stage, pre-Series A B2B SaaS and AI business headquartered in Singapore. The company is developing an AI co-pilot platform for process manufacturing sectors, including chemicals, pharmaceuticals, and utility operations such as desalination, power generation, and industrial gases. It is a small, ambitious team operating at a high pace, with a strong focus on building a leading industrial AI analytics product for Asia and international markets.

The opportunity

This is a senior, high-trust position reporting directly to the CEO and CTO. The role spans project coordination, stakeholder handling, customer and partner communication, and internal business operations. The person in this role is expected to work autonomously, keep delivery on track, and ensure smooth handoffs between commercial and technical teams. You will be involved in customer discussions, implementation calls, and cross-functional issue resolution, and you will be the first point of coordination when problems arise.

The role also includes building the operational and reporting systems that support the business, such as commercial and financial tracking, investor communications, and selected legal, compliance, and HR tasks as they come up. This is a hands-on position that requires sound judgment, quick thinking, and polished representation of the company in every external setting.

Primary ownership: project management and customer/partner engagement

• Support sales and engineering in customer conversations from early-stage discussions through deployment and post-launch support.
• Take responsibility for managing live customer projects, including schedules, milestones, deliverables, and accountability across internal and external participants.
• Act as the link between engineering and customers for implementation, deployment, and technical delivery coordination.
• Spot risks, blockers, and missing pieces early, then drive corrective action before issues grow.
• Handle customer concerns related to delivery or implementation, work with the team to resolve them, and communicate outcomes clearly.
• Keep leadership updated with a clear, current view of progress and project status across all active engagements.
• Create and improve engagement workflows, templates, and playbooks as the business expands.

Secondary ownership: operations and reporting

• Monitor business metrics such as burn, runway, pipeline performance, and other growth indicators.
• Prepare recurring investor and stakeholder updates, board materials, and reporting packs for the CEO.
• Maintain HubSpot records and pipeline reporting so that data remains accurate and usable.
• Support Series A readiness activities, including pitch deck work, data room upkeep, and coordination for due diligence.
• Manage selected legal, compliance, and HR tasks such as reviewing contracts and coordinating onboarding and offboarding.
• Identify operational gaps and independently suggest practical fixes rather than waiting for direction.

Profile sought

The company is looking for someone who stays composed under pressure, communicates clearly, and can confidently engage with senior stakeholders without needing a script. You should be resourceful, quick to find answers, and able to explain them well. The ideal candidate has already worked in a demanding environment and developed strong instincts, sound judgment, and a strong bias for action.

Who should apply

This role suits candidates who can operate independently, manage ambiguity, and take ownership across multiple workstreams. It is not a fit for someone who needs a tightly defined daily task list or has never had to build or troubleshoot something from the ground up.

What the company offers

• Direct access to the founders, along with mentorship on commercial, operational, and strategic decisions.
• A competitive compensation package with meaningful equity on a standard vesting schedule.
• Exposure to the journey of scaling a high-growth AI startup from an early commercial phase toward Series A and beyond.
• Visibility across customers, investors, product, finance, legal, and people operations.
• The chance to grow into a much larger role as the company expands.