Customer Assistant - Maynooth Extra

About the role

Tesco is looking for a Customer Assistant for the Maynooth Extra store in Naas, County Kildare. The business is focused on giving customers a wide choice of products, from groceries and household items to clothing and financial services. The company also offers strong career opportunities across its stores in Ireland and the UK.

The workplace culture is built around the 'Every Little Helps' philosophy, with an emphasis on respect, support, and giving everyone a fair chance to progress. If your application is successful, the offer will depend on you sharing your bank account details before your agreed start date.

Key duties

• Place the customer at the centre of every task and decision.
• Welcome customers naturally, recognise them, and help them with a positive attitude.
• Build familiarity with shoppers and serve them professionally and proudly.
• Support product and service availability so customers can find what they need at all times.
• Handle all items carefully so they stay in good condition and reach customers as expected.
• Keep both the sales area and the back-of-house areas clean and organised.
• Use the training provided to carry out department routines and processes correctly.
• Follow company procedures and health and safety practices at all times.
• Be prepared to assist other departments when needed, even if you have a primary role.

What you need

• Confidence in delivering friendly, genuine service through smiling, greeting, acknowledging, and helping customers proactively.
• A strong work ethic for the benefit of customers, teammates, and the department.
• The ability to prioritise tasks so work is done correctly for customers.
• Flexibility and resilience to handle changing business demands.
• The ability to follow both spoken and written instructions.
• Reliability and good timekeeping.
• A smart, neat appearance at all times.

Benefits and perks

• Competitive pay.
• Bonus scheme, subject to the scheme rules and eligibility conditions.
• Free confidential virtual GP access, including video consultations and online prescription services; family members living at the same address can access the service at a reduced cost.
• 24/7 employee assistance support for you and family members, plus wellbeing services covering body, mind, and life.
• Colleague Clubcard savings: 10% off in stores and online, 15% off on one weekend each month from Friday to Sunday, and 20% off twice a year; 20% off F&F clothing all year, with options to extend discounts to a family member through a second Clubcard.
• Life assurance.
• Pension plan, subject to scheme rules and eligibility conditions.
• Save As You Earn scheme, subject to scheme rules and eligibility conditions.
• Paid family leave.
• Bike to Work scheme.
• Long service awards.
• Commuter scheme.

About Tesco

Tesco’s goal is to be the customer’s preferred way to shop, whether in-store, at home, or on the move. Its wider purpose is to serve customers, communities, and the planet a little better every day. The company sees service as more than a simple transaction and aims to operate responsibly and sustainably for all stakeholders.

In Ireland, Tesco has been operating since 1997. It has 170 stores nationwide, employs more than 13,000 people, and supports nearly 45,000 jobs directly and indirectly. The company works with more than 500 Irish suppliers, most of which are small or medium-sized businesses, supporting almost 13,000 farming families. Tesco is also the largest buyer of Irish food and drink globally, purchasing €1.6 billion annually.

The company is proud of its inclusive culture and wants colleagues to feel comfortable being themselves at work. Tesco also welcomes conversations about flexible working arrangements and is open to discussing support needs throughout the application process.

Equal opportunity and support

Tesco welcomes applicants from all backgrounds and is committed to a fully inclusive hiring process. Candidates can request reasonable adjustments to help them thrive during recruitment. For accessibility support, candidates can contact the recruitment team by email.

Additional information

Any offer made for this role is conditional on providing bank account details before the agreed start date.

Accessibility support is available through the company’s recruitment team for candidates who need extra assistance during the hiring process.

This role is based in-store and requires a full-time on-site working arrangement.