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Business Analyst

Victorian Government

Melbourne, Victoria, Australia (Hybrid) · 계약

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경험
어느
샐러리
AUD 600 – AUD 600 / day
채용 공고
1
게시됨
4일 전
Work mode
잡종
Eligibility
Experienced business analysts with a strong background in process mapping, documentation, and stakeholder engagement are suitable for this contract role.
Resume
Required to apply

Where you'll work

직무 설명

Overview

This Victorian Government opportunity is for a Business Analyst to support a focused piece of regulatory operations work connected to Certificate of Electrical Safety (COES) audit contracts. The assignment is expected to run for 2 to 3 months and is based in Melbourne CBD with a hybrid working arrangement.

The position is centred on understanding how the current COES contract management process works in practice, documenting it clearly, and creating a reliable picture of how work is allocated, managed, and completed across the team.

Rate: $600 per day plus superannuation.

What the role involves

  • Map the full current-state COES contract management workflow from start to finish, covering certificate distribution, allocation of work, audit delivery, data management, and final close-out.
  • Prepare structured process documentation that clearly shows responsibilities, decision points, hand-offs, system touchpoints, and data movement.
  • Work with stakeholders in Regulatory Operations and Electrical Installation Safety to collect detailed process information through workshops, interviews, and observation.
  • Review and confirm process maps and supporting materials with subject matter experts to make sure the documented view is accurate and complete.
  • Record differences in how work is actually performed, including team-to-team variations, informal methods, and dependencies between functions.
  • Build a structured understanding of the resources needed to support both current and future COES contract delivery.

Required background

  • Strong hands-on experience in process mapping and process documentation is essential.
  • Proven business analysis experience in complex operational settings, especially where process mapping and documentation are central.
  • Ability to capture end-to-end workflows in a clear format, including roles, responsibilities, decision points, systems, and data flows.
  • Confidence in engaging stakeholders and subject matter experts through workshops and interviews.
  • Capability to spot practical improvements such as removing duplication, easing bottlenecks, and improving efficiency and effectiveness.

Engagement details

This is a contract engagement for 2 to 3 months. The work arrangement is hybrid, and the location is Melbourne CBD. The role is with a State Government client.

Application note

Applicants are expected to submit an updated CV for consideration.

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