- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 4일 전
- Work mode
- 사무실에서
- Eligibility
- Applicants must hold SV security clearance and be available for an onsite contract role in Auckland.
- Resume
- Required to apply
Where you'll work
직무 설명
Role overview
An experienced IT Business Analyst is needed to support a major operational uplift within product teams for a client in Auckland. The role suits someone who thrives in complex environments, enjoys shaping structure, and can turn process improvement into measurable business outcomes.
What you'll be doing
- Lead work that improves operations across technology and product teams.
- Bring clarity and structure to complex delivery and support environments.
- Help design and implement better processes that strengthen service performance.
- Work with technical teams and stakeholders to guide conversations and move initiatives forward.
- Support improvements in governance, service reliability, and operational maturity.
- Contribute to the development of sustainable operating practices and standards across multiple teams.
Required experience and capabilities
- Proven background as an IT Business Analyst in enterprise technology settings.
- Valid SV Security Clearance is mandatory for this position.
- Hands-on experience with ITSM platforms such as Cherwell, or similar tools.
- Practical exposure to operational governance, SOP creation, and service improvement activity.
- Confidence working with both technical specialists and senior stakeholders.
- Experience around infrastructure, cloud, enterprise applications, identity and access management, or SRE practices will be viewed favourably.
Benefits and engagement details
- Opportunity to influence meaningful operational change in a large, complex environment.
- Work closely with experienced leaders and technical teams.
- Fortnightly pay cycle.
- Dedicated customer experience support throughout the contract.
- Access to contractor community support and related benefits.
Important note
You must already hold SV security clearance to be considered for this opportunity.
About the engagement
This is a contract position based onsite in Auckland, New Zealand. The assignment is with a client team focused on improving operational standards across product groups. No fixed duration was stated.